03:06 11 May 21GO NO WHERE ELSE!!! I’m very particular and place a priority on great customer service. Collision Restoration sets the bar. I was blown away by there kindness, consideration, and extraordinary professionalism. My car got hit in a parking lot in West Caldwell. I was upset that my car was damaged and dreading the repair process. I was given their name by the insurance company and read the customers comments and selected them based on the reviews I read. As soon as I finished my first call with Nikki I knew I was in the best of hands. She walked me through the process, explained how it would work (they do everything) and made arrangements for a rental car so I could leave after they took in my car. Throughout the week I was sent text messages with updates and I got my car back in better condition then when it arrived. See the picture I included. It was like they gave my Jeep a spa day! I’m not eager to get hit again but if it should happen, Nikki, the owner Edward and the rest of their team will be the first people I call.
12:57 10 May 21The team at Collision Restoration rocks!Had some minor body damage on my Tesla Model Y.John and the entire team run an efficient and friendly shop. My car was done in less time than promised and the work was done to perfection!While I hope I don’t need their services in the future, if i do, it is the only place I will consider!
12:08 01 May 21Eddie and his team made our Model X look pristine! Prompt and immaculate service repairing dents to the rear. Looks like new.Couldn’t be happier. Tim and Beth
05:15 30 Apr 21Went to a Tesla SC to get a knocking noise looked at but they could not resolve it but the staff here took care of me when I called and told them about situation with SC, they were extremely helpful and ended up fixing it on the spot when I took my care in for them to take a look. I will always contact these guys first before I let anyone do anything with my model x. You can trust them with your Tesla!
22:34 28 Apr 21Eddie & John really took great care of our Tesla! Our car is back to brand new. They kept me updated throughout the process and even fully charged my car and cleaned it head to toe before I picked it up. Everyone was extremely professional, nice and wonderful to deal with.
16:58 19 Apr 21I just picked up my Tesla. I don't write a review this quick but Eddie and team truly deserve the top rating across the board. Honestly, I think there are other businesses that can learn from this level of customer engagement and support. Here are a couple of great examples:1. They were in touch through the process, polite and always responsive2. They did such a nice thing by giving me a discount on my deductible3. The car was cleaned, charged, and sanitized for COVID!!Huge shoutout to Nicole who so kindly even give us a restaurant gift certificate.I think I've found THE shop to go to for all car repairs! I'd recommend them to anyone in the area!
15:56 14 Apr 21The best in tesla certification repair!.amazing costumer service. They treat every costumer with love and respect.
14:22 08 Apr 21I have been working with collision restoration for a number of years. The service here is superb, the level of professionalism received by all the staff here is amazing, it is truly world class.I have been to countless shops, and Collision Restoration has proven to be consistent, always give the most honest opinion in getting the right job done and most of all, I am always left satisfied after each phone call and visit.
15:40 07 Apr 21I'm so glad to I went there to get my car fixed.
13:23 06 Apr 21Amazing, Effortless, Easy, Accommodating, Convenient, Friendly, Clean, Professional, Quality, Timely and did I say Amazing!!
14:23 02 Apr 21I took a company Tesla Model 3 to Collision Restoration for some body work (bumpers, rockers, paint, etc.) and I couldn't be more pleased with the outcome. The car was spotless when I picked it up and looked better than I've ever seen it! John managed the job and constantly kept me in the loop throughout the process. I knew everything was in good hands. Every staff member I spoke to was incredibly professional and I wouldn't hesitate to bring another vehicle their way!
03:33 28 Mar 21
21:51 26 Mar 21I took my Dodge Ram here for repair. Everyone is courteous and helpful. Dennis was very prompt with writing up the estimate and getting it to my insurance company. Eddie kept me up to date with the progress of the repairs as things moved a long. I highly recommend Collision Restoration for any body work you may need. Thanks again to Eddie and his very professional staff.
18:14 24 Mar 21Someone bumped my front bumper when my car was parked on the street and I was SO worried I’d have to replace it and spend $800+ on a new number when I saw that it was sticking out a bit. I found Collision Restoration online and stopped by after work— Eddie checked it out and told me he could fix it no problem for only $35! I was so surprised and relieved. Will update review once it gets fixed.
16:14 18 Mar 21After an unfortunate incident, my brand new Mercedes had multiple scratches all over. Some were very deep. Every body shop I visited wanted to repaint 3 panels which would have costed me over $2k. But Eddie was honest and agreed that we don’t have to repaint. He agreed that it may not be perfect, but he will do his best to get rid of all the scratches. After he was done, I am unable to find any of the scratches. They are all gone. I will highly recommend Collision Restoration!!
16:14 05 Mar 21I was recently in a terrible car accident in which my new Audi A7 was t-boned and almost totaled. I was sure my car would never be the same(or myself). When looking for the right people to take care of my car, I fortunately found Eddie from Collision Restoration. I cannot express enough how incredible Eddie and his team are. They went above and beyond and treated my car as if it were a family members. His whole team, especially Nikki could not have been more professional and communicative throughout the whole process which was about 4 months. They picked my car up and delivered to it back me. My car was restored to an even better condition then when I first got it. It drives better and looks newer than new!! I am beyond thankful to have found them during this time and highly highly recommend Collision Restoration!! They get a 10,000 plus/10 rating in my eyes.
Leslie G Blanchard
15:46 28 Feb 21Eddie and Nicole are the best! They kept me informed the entire time they had my car. The work is unbelievable. I never had to call them to check on the status I would take my car there each and every time
19:52 22 Feb 21I wish there were more service boxes to check. Collision Restoration and their staff went above and beyond like you probably here from EVERYONE. I hit a median with my 2020 Terrain on the parkway and they welcomed it into their shop the next morning. I think I spoke to an insurance agent once, they handled all of that, even supplemental because Progressive needed another quote for more parts. Every dilemma I ran into throughout this experience, Collision was there to make it almost seemless. They provided detailed updates on the progress of the repairs and always reassured me that the car was going to look great, which it does. In fact it rides better than it did before the accident.All in all, great experience despite the circumstances. A+ all around.Thanks again CR for the amazing job you did for not only me, but for many others as well.God Bless.
21:08 19 Feb 21Eric was very friendly and honest. He took care of the whole process of ordering the right glass, install -- Tesla glass install is not a simple process -- but working with Collision Restoration was!
13:24 19 Feb 21I am an extremely discerning consumer. My Mercedes suffered great damage from hitting a deer at high speed. I had heard positive things about Collision Restoration and despite the fact their location was not convenient had my car towed there. I can not say enough GOOD things about my experience! Communication, effort to obtain delayed parts in a timely manner and quality of work;all over the top impressive. In a world where so many people misrepresent themselves, Collision Restoration proved just the opposite. Honest, forthcoming and pride of workmanship delivered a finished result of a car that runs and looks perfect!
17:52 17 Feb 21To the Googlers out there as well as the motorheads looking for the best. I have utilized Collision Restoration for a number of years now. At some point every family vehicle needs some TLC. More importantly, everyone needs a trustworthy and knowledgeable staff to do the work competently to ensure quality and safety. Collision Restoration has always been this families go to company!There staff is well respected by the insurance industry, as many of them utilize Collision Restoration as there go to facility. From the office personnel handling your claim, to the people on the floor bending and painting the metal. You are without a doubt in the best hands !Jeff Gennari
16:50 17 Feb 21
01:44 17 Feb 21John was amazing, I brought my Tesla there as they are a Tesla approved body shop and the work was outstanding! Almost as important it was done in a timely manner. Nothing but professionalism from john and Nichole! Highly recommended and will absolutely go there again.
21:19 05 Feb 21They did a good job on my Range Rover 2017 they are very good and responsible people. I recommend them 100 percent
15:40 04 Feb 21They were amazing to work with! I had thousands of dollars worth of damage to my jaguar and they did everything to perfection! I got my car back and it was cleaned, sanitized, and in show room condition. I would highly recommend them to anybody that needs auto repair!
21:47 28 Jan 21I can’t say enough about my years of experience with Collision restoration. Just picked up my Jetta after my son hit a deer. Car looks great and very clean when I picked it up. Thanks Nicole for all you did to make this experience simply amazing.
20:33 28 Jan 21Collision Restoration did more than was expected. They did an excellent job with the repairs, and my car looks fantastic. It's cleaner and shinier inside and out than it's ever been. Thank you for your speedy excellent repairs and awesome customer service! I highly recommend them!
16:54 28 Jan 21I just wanted to thank the team over at Collision Restoration for helping me out with the security screws on my exterior ezpass tag. They literally took care of it in seconds. And Honda wanted to charge me so much money just for labor alone. Hundreds of dollars.I’m offended. I spend a lot of money there. The team at Restoration wouldn’t take any money from me as I wanted to thank them so very much for seeing me last minute.This is quality and professionalism you just can’t find anywhere.After getting my wife’s car painted and my own project cars accents painted there is no job too small or too big for that matter.I’ll be bringing you some more work ASAP as I know I have a trusted body shop.Thank you all so much. What a crew!
jennifer wright cancel
18:22 21 Jan 21I wish 5 more stars were an option Eddie and Nicole and the Gang at Collision Restoration are top notch they go above and beyond. They don't treat the ppl who walk threw there door like a customer they treat you like Family. I have used them on a couple of occasions and I'd never use anyone else.
04:35 14 Jan 21My car was hit by a drunk driver, I contacted Maserati of CNJ they recommended Ultimate collision, I read reviews and got turned off by the consistency of some of the bad reviews. I never did business with them so can’t speak for it. I then did some research came across collision restoration, I read the reviews and saw that they are Maserati Certified technicians as well as other very reputable brands like Tesla, Mercedes and etc. I contacted collision restoration, from the time Nicole picked up the phone to the time I disconnected she had me assured that I was in the right hands. Super friendly staff that make you almost feel like family. They are straight forward and honest people to work with. I was kept up to date via text messages from the time they were disassembling my vehicle to the time they were reassembling it. The tail light had to be replaced and I had tints on them, they called in their tint guy after the tail light was replaced and had him put on new tints. I couldn’t be happier with the decision I made to go with collision and I will always recommend this shop to anyone in need for repairs. Thank you Ed, Nicole and your team for making my car look brand new!!!!
20:48 04 Jan 21I have used Collision Restoration a few times for a few different vehicles. The crew has always been friendly, pleasant and professional. The workmanship and value has always been better then expected.I would, and have recommended Collision Restoration to Friends and Family
22:23 17 Dec 20I came to this shop for body shop repairing. They have done an excellent job. Eric one of the team member provided me the estimate and explain me what needs to be repaired. He also took to me rental car place. He was excellent . The repair was done on time. I will recommend them anytime.
21:45 03 Dec 20They do tremendous work. Very reliable
09:29 03 Dec 20
15:39 02 Dec 20Thank you, Collision Repair! I just picked up my Tesla Model 3 after it was repaired from front passenger side damage. I mostly spoke with Nicole, who was accessible and communicative. They provided me with the most stress-free repair job I could have imagined. I wasn't talked down to, everyone I spoke with was professional and courteous. And, in the end my 2018 car came back to me looking beautiful and brand new 🙂
17:06 23 Nov 20Collision Restoration did a beautiful restoration on our 2017 Jaguar F-Pace. We had a terrible scratch along the right hand side and the work to restore was flawless. The car looks like new; Eddie and Nikki and all the staff were helpful, professional and extremely responsive and we would recommend Collision Restoration without hesitation to anyone. We appreciate the hard work, attention to detail and the going-the-extra mile - Collision shipped our car to and from the shop and everything went smoothly and efficiently. We thank them so much for all the hard work!! It’s great to have our Jag back and looking so wonderful!! Thank you!!!
16:18 20 Nov 20Eric of collision restoration was the nicest repair person I have ever dealt with ever. He was kind, professional and compassionate. Courteous and trustworthy. I can’t say enough kind words about them after my experience with my 2019 Mercedes Benz c-300 accident in which it was deemed a total loss. Yet I walked away bruised only and grateful for the safety of the engineering.
00:48 12 Nov 20I had a minor issue with my Model 3 relating to the front passenger door panel. Reached out to Collision Restoration and was able to bring my car by on the same day. They were able to quickly address my issue and were kind, competent and professional. I would not hesitate to trust them with more serious repairs. Nice to have a local body shop familiar with Tesla.
23:18 02 Nov 20Was recommended by rich j at vc great group of guys my Tesla looks like new thank you Ed and staff thank you rich j for outstanding recommendation
21:06 29 Oct 20Professional to the tea! Thanks for your service to my Vehicle! Would recommend.......
15:19 27 Oct 20My Tesla Model 3 was in a hit and run incident. I took it to Collision and the whole experience could not have been any better (insurance + repair + car rental). Eddie and his entire staff was amazing. They did a splendid job on the body work (replacing fender and bumper). They kept me updated along the way through text messages. Nicole is super responsive. At the time of pickup, the car was detailed and sanitized, and they gave me extra body and wheel paint to patch it if there are chips or curb rashes, I have never seen any body shop ever do that. They were very detailed with the repairs. I would never look for another car repair shop if I ever need one again. Kudos to Eddie and the team at Restoration for a businesses that puts their customers satisfaction above all else.
11:18 27 Oct 20My car was repaired flawlessly. Professional service excellent customer service!!!!! Took care of everything from the rental car to dropping my car off because I live locally and it was raining. Above and beyond customer service best body shop in locally and probably in the state!!! Thank you everyone!!!!!
16:40 22 Oct 20Fantastic service. They couldn't have been more friendly and accomodating. My daughter's vehicle came back looking better than ever, both outside AND inside!
20:52 15 Oct 20This company is incredible! Having a vehicle that was involved in an accident could be such a stressful time! This company could not have been any more accommodating and professional! They send emails and text messages as the repairs were moving through the process. Their work is impeccable and they guarantee their work for the life of the ownership.The car was sanitized and detailed prior to pick up. We worked with Nicole and Eric- not only were they extremely thorough but also so pleasant to work with. Even the gentlemen that were working on the cars as I was walking through the lot were extremely pleasant and helpful! Hopefully we won’t have any issues in the future, but if we do we definitely know where we are going!
00:36 09 Oct 20Collision Restoration is the only place I would ever take my cars to for body work. The office staff Nicole and John are very helpful in making the whole process stress free and easy. Eddie the owner is fantastic at making sure my cars are always done to perfection. Michelle M
20:48 01 Oct 20The best in the eastern USA. Completely & overally pleased. Excellent work. Great customer service. Everyone is wonderful ,& caring. They remember their clients no matter how long. The only place I would use, even if I had to wait. Thank you very very much. I had dealers tell me they would never know the car was hit. Looks brand new. ❤👍
02:25 01 Oct 20Great service and people. Fixed my scratch and paint within a couple of days. Also cleaned the interior to make my car feel almost new. Thanks Eric for taking care of me and my Tesla!
20:54 25 Sep 20Color Match is a 10! Paint qualtiy and overall experience 10+It doesn't get any better than Collision Restoration!
20:05 25 Sep 20I had a very good experience with Collision Restoration body shop. During the storm in August my new Tesla model Y got badly damaged the sun roof, back windshield, dent. I was so concerned finding a body shop that will fix it and I can not describe how professional, courteous, quality care, Collision Restoration is. They were very caring like repairing their own car, did an excellent job and dealt with insurance.John was an excellent advisor, Nicole a wonderful administrator and Eddie an amazing owner.My car looks like new again!I will highly recommend this body shop and will use it anytime I need it.Tesla should send all the cars for repairs there.Dorina Khankhel
20:38 16 Sep 20A very professional group with a caring personal touch. My Tesla was restored to showroom new condition. The experience I had was outstanding in every area - quality of work, timeliness, communications, expertise, insurance, loaner... It was a seamless experience as everything was done for me before I even asked. The team was terrific and I enjoyed interacting with them. I highly recommend!
18:25 11 Sep 20Unbelievable service experience from the moment I dropped my car off. They gave me daily updates on the repairs and provided me with a rental car upon arrival. They completed the job when they told me they would be finished. My car came back spotless !!! I will be using this company for all car repairs and recommend them highly as well...
18:08 10 Sep 20I can’t rave about Collision Restoration (“CR”) enough –but I will try my best! The coolest, classiest and most talented staff I have ever encountered in an auto repair experience. My 2020 Tesla Model 3 sustained noticeable right rear damage to the quarter panel, the lift gate, the bumper, and had some broken indicator lights. I found CR through my own Google search after being dissatisfied with a handful of other Tesla recommendations. I was treated by the other referral shops like a meal ticket. From my first visit at CR I met the lovely Nikki who calmed me instantly of any anxiety and gave me a simple and straight forward approach to restoring my vehicle to new condition. AND then I met the amazing Ed who came to check on me while I was parked with my damaged car at his lot after hours. He was so genuine and compassionate without being aware that I already met with Nikki and decided CR was my place. Next day all went as planned and to my delight Nikki and John directly assisted me with my insurance claim immediately arranged for a loaner at the time of drop off the following day. Nikki also assisted me with lingering purchase agreement issues from my recent purchase of the car, and had the 3-month long issue resolved within 24 hours. There were fun amenities provided to me, the car looks great, drives great. Sensors are responsive. Paint work looks good.
17:13 03 Sep 20Best experience! I'm only using this company from now on. Why? Staff goes above and beyond to make your life easy. Handled everything from insurance to rentals. Did the same repair in half the time as the last shop I used. And they cleaned my car! Love these guys.
17:57 17 Aug 20Collusion did a fantastic job replacing my bumper. While I'm hoping I never have to see them again due to getting rear-ended or worse! I would definitely choose them again. Highly recommended!
15:49 17 Aug 20Nicest most knowledgeable helpful people
18:59 29 Jul 20Absolutely fantastic experience. Nicole and team were professional, personable and a breeze to deal with. Not only that, they did an amazing job on a Tesla Model 3 repair. Wouldn't hesitate to go back to them in future.
17:57 27 Jul 20Overall they are very helpful and mindful of the customer's time. Well equipped and organized and will work to satisfy your needs. I brought my car in after encountering a hit and run and they worked with my insurance to make sure I received the most hassle-free repair experience. Even after when I encountered other minor problems, they offered to fix them free of charge.
21:10 24 Jul 20My insurance company referred me to Collision Restoration many years ago. They work together so I just bring the vehicle there and don’t have to worry about submitting estimates. I was very pleased with the quality of the work and the experience of working with Nicole and Ed. Unfortunately I’ve had many occasions to work with them because I have three children who had their share of fender benders when first learning to drive. Collision Restoration makes what can be a very stressful situation bearable because they make the process so easy and are just great people. I have and will continue to recommend them to anyone who needs auto body repairs. I have rarely worked with any company that exceeds my expectations every time.
03:25 24 Jul 20Friendly and professional staff, explained the repair in detail and did a great job. My car was spotless when complete.
20:11 23 Jul 20The entire experience with Collision Restoration was seamless. We dropped off our car on a Sunday night and got it back by Tuesday. The car looks so good and so clean we weren’t positive it was ours. Thank you!
18:38 23 Jul 20These folks are the best! Fast, professional, helpful! They worked with my insurance, and made everything easy. A pleasure to work with!
21:51 22 Jul 20Brought my car in for aftermarket carbon fiber auto body work. Needless to say that John and his crew did an awesome job. Made the M4 look super sporty.
16:50 22 Jul 20From my Tesla in for service and bodywork what a great job everything was done perfectly thank you again top notch
20:18 21 Jul 20They back up their work. I had a small problem with my hood latch almost 5 months after my original repair. They ordered the parts and fixed it right away. Great customer service. Thank you.
20:49 19 Jul 20Service was excellent! They did body work on my drivers door and fender and my car looks brand new! I'm very happy with the work they did. They are very professional, and they followed all sanitization guidelines during this pandamic.I would highly recommend bringing your car to this establishment! Nicole and Eddie are the best!
00:26 01 Jul 20Put my tesla in for repair after accident can’t tell you how nice it was to have everything done right the first time they are a great shop and had no problems with my insurance company would highly recommend them thank you very much Ed and staff !!The alignment was dead on!!! Great work 👍🏻
01:07 05 Jun 20The best choice for your wounded Tesla. These are great people and they really know the car and the company. I had a mashed fender and I had heard nightmare stories of people waiting weeks for parts. Not here. The parts were there in a couple of days and work began that same day. The process was the smoothest and most red tape-free I have ever experienced. I just drove up and handed over my key. In my case they had a free loaner car to make the experience as painless as it could be.My car is back now good as new. My thanks to Nicole and her colleagues for a great experience at a difficult time.
17:06 28 May 20
02:08 21 Mar 20Sadly, this is the second repair on my '18 Subaru Outback,. On the bright side, CR does great work. Nichole is super helpful in dealing with your insurance company and handles your car rental arrangements. My repaired car was detailed, filled with gas, and they even threw in some minor fixes that weren't part of the original claim.
15:32 27 Feb 20I've had my car there twice and each time it comes back in perfect condition but the reason I'm giving it three stars is the first time I was given a two week lead time and they had my car for over 31 days. This second time I was given a five business day lead time and they had my car for 21 days.
03:16 21 Feb 20Collision Restoration was very professional and timely. They did an excellent job. Its like my car was never hit at all. Overall they were quite amazing. They exceeded my expectation in every area. Great communication, customer service, and the personal connection was outstanding.
00:04 16 Feb 20By far the best local shop I have ever been to! Up front and nothing but quality
22:46 05 Feb 20I brought my car in for (believe it or not) two separate incidents within days of each other. A deer hit and someone rear-ended me. Collision Restoration was fantastic— from my first phone call, they were attentive, eager-to-please and efficient. They did a fantastic job restoring my car back to its original perfection. Very trustworthy and reliable. Great people and great service!
11:55 31 Jan 20Eddie and his excellent staff did a great job on my Corvette. I've been a loyal customer for the past 15 yrs and can honestly say they are the best around. I was always kept updated of my car's status either by phone or text. Nicole and the rest of the staff are a pleasure to work with and the work his shop puts out is outstanding. My car looks like it just came out of the showroom.
04:26 27 Jan 20The best repair shop anywhere. Ed andNicole or second to noneWould not think of any other collision repair shop evet
18:20 23 Jan 20There's good. There's better. And then, there's Collision Restoration. If you need body or paint work, THESE ARE THE GUYS! It's very rare that I find a business as customer focused, friendly and knowledgeable as the gang here. Eddie, Nicole & Eric did an amazing job managing my repair saga. It was a colossal mess until they got involved! From the first phone call we had, I knew I was in good hands. The constant updates, photos, immediate responses, etc were greatly appreciated. And yet - as great as their customer service is (how often do you get a reply from a business email in 2 minutes or less?) - their work stands on its own. Our Buick Enclave ingested a deer at highway speed, and I thought for sure the vehicle was a goner. Lots of frontend damage, lots of sheet metal and mechanical damage, airbags were deployed, everything. But no way - the magicians at Collision Restoration put Humpty Dumpty back together again. It looks, drives, rides and feels like brand new! I've got a new body shop for life. They made the entire process with our insurance company easy. Shout out to Eric Veit who just took care of everything for me - from the insurance adjustments to the repair process, right to the pickup when all was done.Collision Restoration is nothing but professional through and through - honesty, communication and top shelf body work. What more could anyone ask for? I've never been more pleased!
13:28 22 Jan 20My truck was in an accident and the team at Collision Restoration went above and beyond to repair it in a timely manner. They are extremely professional and make sure you are satisfied with all repairs when they are complete. They also detailed my truck beautifully, better than when I first bought it. I will definitely take any other vehicles to this location if I need to! Thanks!
19:28 13 Jan 20
20:16 09 Jan 20Excellent company. Not only was my truck repaired like new but the vehicle was completely detailed. Very nice people to work with and kept me informed throughout the repair process. Highly recommend.
15:11 06 Jan 20If you are ever in need for car repair, this is the place to put your trust. Everyone was very professional, helpful and friendly. The repair on my car door made it look like new! Thank you Ed and Nicole!
17:34 03 Jan 20My 2017 Lincoln MKX was involved in an accident. The vehicle was in "showroom condition" prior to the accident, and thanks to the competent professional staff at Collision Restoration...it's pristine once again.
Jessica Schiffenhaus Modrow
18:02 18 Dec 19I just can’t get over how nice the staff is here. They treat you like you are a priority no matter what minor thing you’re coming in for. Further, when I got my car repaired for a major accident here, they did a great job and were super attentive and kept me up to date all the time. Thank you!
01:09 06 Dec 19
05:52 26 Nov 19
14:28 25 Nov 19I have gone to Collision Restoration twice for repairs on my car and I would never plan on going anywhere else. They are incredibly professional and worked to repair my car quickly and efficiently. If you are looking for a reliable and honest car repair, I would highly recommend Collision Restoration. They are the best and genuinely care about all their customers.
21:48 21 Nov 19Excellent service. So great to work with! My car was fixed quickly. Loved the outcome of the car. You can’t even tell that there was damage!!! Highly recommended!!!
11:15 10 Nov 19
23:31 24 Oct 19
12:22 19 Oct 19Friendly & professional, they took care of everything my SUV needed & handled all the paperwork for the insurance company. Great work
23:15 21 Sep 19They did a spectacular job, thank you so much, and thank you Nicole I am so glad to have my car back just the way I bought it, God bless you guys
17:45 30 Aug 19Collision Restoration in Fairfield, NJ did an excellent job repairing our car after it was hit while parked two weeks ago.This is the best auto body I’ve ever experienced in terms of quality, service, and price. The owner, Eddie, his office staff and mechanics made this easy. They assisted us with our insurance and had a rental company pick us up at their shop. Throughout the process they kept us up to date through email.They are positive, experienced and professional . No attitudes or negativity. Although very busy, they treated us like the only car in the shop
19:28 28 Aug 19Very nice and considerate people work there.
22:49 26 Aug 19We had such a good experience with Collision Restoration! Our car was brought here for extensive repairs after a pretty bad accident. They worked very closely with the insurance company to make sure we didn't incur additional fees. Their estimate was pretty accurate, in terms of cost and timing. They were extremely responsive and answered all my calls and questions. And most importantly, our car is as good as new!
20:37 05 Aug 19I drive an Audi Q7. I got rear ended on the 23rd of July. Collision Restoration took in my car same day and handled everything for me. They took all the worry & anxiety out of an auto accident. Today is August 5th., 8 business days later and I have my Audi back. I was worried because it has so many cameras and sensors let alone the aesthetics and rest assured it looked and worked like the day I took it out of the dealership. Even detailed the car before I took it home. I highly recommend if you have any damage to your vehicle you take it to Collision Restoration.
18:23 31 Jul 19They will literally do anything to make their customer happy, gift vouchers, wine bottles, pleasantries, anything except fix your car right! They promised me and OEM bumper, which I was more than happy to pay the price difference ($80) between aftermarket option. They claimed they actually did install an OEM bumper, but it DID NOT perform as one would expect an OEM bumper to perform. The fitment was terrible from the start and even after bringing it back to address some other quality issues (visible overspray, and sloppy visible sealant application) they simply ignored my concern about fitment. The paint work was pretty good tho.
22:03 11 Jul 19I cannot say enough about the great service I received in repairing my car! Collision Restoration is way above and beyond everyone else. Having shared my experience with friends and family they were so impressed with the service I received! The staff are very pleasant and professional! Service is fast and the outcome is awesome!!! My car looks fantastic! I very Highly Recommend them...you will be more than pleased when you pick up your car!
18:36 05 Jul 1910/10 would get into another accident just to bring my car back!Not really, but for what usually is stressful process, Collision Restoration made the process as stress-free as possible. They coordinated my rental vehicle and dealt with the insurance company. My car was returned as clean as the day I bought it. John provided me two (2) estimates the same day I stopped in for them and Nicole was very helpful throughout the two (2) weeks my vehicle was there.
03:42 04 Jul 19I was referred to Collision Restoration when my 2 month old Hyundai Tucson was side swiped in a parking lot. I’m glad I made the choice for them to repair my car. Nicole made the process easy and stress free. Picked up my car today and they did a beautiful job and the car was detailed.. looks brand new! I highly recommend them if you’re looking for excellent and professional service.
20:40 03 Jul 19A few weeks ago i got into an accident and chose this place to repair my car. It was so worth the wait, they did such an amazing job with my car and it looks, feels, and even smells brand new. I just picked my car up today and i love it so much, it’s just like when i first got the car. They kept me updated with the repairs throughout the few weeks and all the employees were so kind and welcoming. I’d very much recommend this place. If i could give more than 5 stars i would.
22:36 02 Jul 19I doubt there is a better place than this to bring your vehicle to. You'll see many reviews complimenting the staff. I concur. Friendly, knowledgeable, a pleasure to deal with. They will work with you to get the most done with whatever financial option you have. In other words, no price gouging here!This is not just body work, but mechanical as well, all under one roof.It's obvious that they take pride in their work here. They go above & beyond. I hope I never need to use them again but they will always be my first, top choice going forward. Should be yours as well.
23:23 19 Jun 19The best Collision repair place anywhere. Extremely kind and understanding people who are always available when you need them. Pleasant experience for sure during trying times A big Thank You to Nicole and everyone affiliated with Collision Restoration. Vincent Tortoriello extremely satisfying customer !!
15:23 08 Jun 19Excellent work and quality.
16:32 07 Jun 19Collision was on a list recommended by my insurance company, I am so glad I chose them!!! From my first phone call to set up an appointment, my experience was nothing but 5 stars! Everyone was so friendly and easy to work with. They take care of everything, including my rental car which was such a relief not having to set up myself.They did an amazing job fixing my car that had been hit while parked. They made it look brand new... and I dare say better than before. When I picked it up it was clean and detailed...a very nice unexpected surprise. I just thought they would fix it and that's it, but no, they really turn it in like new. I would absolutely use them again!!!!!👍
14:23 05 Jun 19Great service!
14:40 27 May 19Our 2006 Lexus RX330 had a bad water leak coming up through the floor. The Lexus dealer told us that the "rear seals" were broken and the car had to be totaled. Went for a second opinion at Collision Restoration. They found a crack where the hatch hydraulics met the body and repaired it. $1300 later, our Lexus is good to go, running great. Tnx Collision Restoration.
Fallivene Agency Inc. RE INS
03:45 20 Mar 19The best body shop around. Period. Eddie, Nicole, and their team are extremely professional and know how to keep their customers happy. There work is absolutely perfection . If you use them , I promise you, you will extremely happy.
16:15 11 Mar 19I recommend everyone bring their automobile here for repair. The staff was exceptionally kind, my car was completed on time and moreover I was pleasantly surprised to see my car was not only cleaned by Collision Restoration but detailed! Can't go wrong here.Miriam.
19:26 06 Mar 19Fantastic experience! My insurance gave me a list of places to go to have the accident damage on my 2003 Tahoe taken care of and I chose Collision Restoration and I am so glad I did! They handled everything, car rental and return, repairs, and insurance. In fact Nicole was more informative then my insurance company. They are all very friendly and helpful. They make you feel like family and you are the only customer. Great communication, everyday I got a text on how things were coming along. After I got my keys I went to my car and wow it looked great! In fact it was all cleaned inside and out. It looked better than when I left it off. They also had a steering wheel protector, seat protector and floor protector on driver side and passenger side. The workmanship was superb. Their attention to detail excellent. And no I am not family, just a very very happy and pleased customer.Thank you so much, Nicolette 3/6/2019
22:02 01 Mar 19There is nothing about this company that I wouldn't recommend. My car was hit and 100% covered by the driver's Statefarm policy. By being a certified Statefarm repair shop I was able to be taken care of beyond anything I could ever imagine. My time was not wasted with signing papers, haggling or waiting for representatives who were attending other clients. I'd say my interaction with the employees was a total of 40 mins and that's including the first phone call I made to discuss my situation. Talk about efficiency!!! The remarkable fact about how little of my time they took up, EVERYONE working there got to know me. Honestly, when I walked in to pick up my car they all looked up and said "Hey Sean!" in addition to not even asking me what car I drove. The interaction with the men and women of Collision Restoration truly made me feel like an honored guest and welcomed as family. The topping on the cake is their facility is in the same parking lot as Hertz, which they organize for you. The whole process was so cohesive and worry free. Text updates on my car's status was amazing. Overall, my surprise came with how beautiful my car was when handed back to me. With an unexpected wax and inside detailing, my Lexus looked better than when I drove it off the lot 4 months ago. I can't thank Eric and his team for the amazing experience and care provided to my situation. I 100% recommend this place with no questions asked!
17:17 26 Feb 19Eddy Day and his crew are the best around! As far as I'm concerned there is no better auto body facility in the country. These people do amazing work and keep you informed and updated every step of the way!
10:37 26 Feb 19The most professional and fast group! I called and told me to drive car over. I did and while I was on phone with insurance company Nicole was on phone making sure I had a rental ( Hertz is almost next door and works with your insurance company rates. You can walk around the building to their office) and would not be out of wheels. They do the best work. Your car will look better when its done. Fair prices! Great business!!
00:33 18 Feb 19Amazing quality work, very honest, really top-notch service!!!
16:17 06 Feb 19Very professional body shop. I would recommend it to anyone that is looking to fix their vehicle via an insurance claim or otherwise. They really go above and beyond.
22:29 25 Jan 19Couldn't have gone any smoother! I was in a collision two weeks ago that was very damaging to my vehicle. I have Esurance and my vehicle was towed to Collision Restoration for repair. Every part of this process, which could have been an utter nightmare, was professionally handled and couldn't have been easier. Eric was my point of contact at Collision Restoration. He handled every aspect of my claim and was the absolute best. I didn't have to do a thing, minus answer a few questions from him and my insurance company, and the whole thing was taken care of for me. I can't say it enough, this place can't be beat!
17:09 24 Dec 18I can't say anything else other than this company is absolutely amazing! They provide outstanding customer service and really explain he process. We were never confused or uncertain of where we were in the process or what our next steps were going to be. Its super convenient that they also have a Hertz in there parking lot if you need it! They have excellent customer service and everyone I dealt with there was so friendly and nice, they really accommodated us during their busy season. The car came our BRAND NEW! Highly recommend them to anyone debating on where to go for body work!
16:49 11 Dec 18I highly recommend this place! They did an incredible job with my car and everyone there is super friendly!
23:21 09 Nov 18They did a really nice job and washed the car too!
16:59 02 Nov 18They did an excellent job on my truck and detailed it when they were done. I would absolutely recommend them!
16:55 25 Oct 18I recently had a my car repaired at Collision Restoration. I couldn't have been more pleased and impressed with the shop. I dealt with Nicole and she made the entire process seamless. When I picked up the car, I was surprised to find the car washed and detailed. I can't recommend Collision Restoration enough. They are a first class operation.
19:39 20 Oct 18Amazing service. Walk into the office you feel like family. Would highly recimmend them
11:58 20 Oct 18I can't say enough about this group of people. When my vehice restoration was complete, it looked better than the day I bought it... many thanks for an awesome job. You folks rock.
03:32 26 Sep 18
16:22 21 Sep 18OUTSTANDING!!!Work was done in a timely manner. The quality was excellent. The staff was professional and helpful. They followed up to verify my satisfaction.
19:55 20 Sep 18Very accommodating, friendly and made the entire process simple and smooth. Customer service is #1 and I would highly recommend them to anyone! Staff is hospitable and kind as well.
Dave Vander Vliet
22:54 16 Sep 18Verygood job
17:45 24 Aug 18I'll never go back
21:25 09 Aug 18The absolute best! Great staff. Exceptional Service. They bring customer service to a whole new level. Can't say enough good things about the team or the service.
15:16 18 May 18This is the second time I've used Collision Restoration, and they've done a spectacular job both times. The office staff is warm and helpful, the quality of work is excellent, and they always go above and beyond to make sure my car leaves in perfect condition. I couldn't be happier with my experience and the way my car looks and handles like nothing ever happened.
11:02 20 Mar 18Thank you for fixing my truck!! Fast and excellent work!! Definitely recommend..
00:30 18 Mar 18High quality body work
Mario Costa, Jr.
12:54 22 Jan 18
04:17 22 Jan 18
21:48 20 Dec 17I was in an accident and was rear-ended. Collision Restoration was amazing throughout the entire process: getting an estimate, working directly with the insurance company, ensuring I had a rental, the quality of the work and the staff was extremely helpful, especially Nicole! It was all too easy!! Thank you!
03:22 08 Dec 17Excellent work and service, highly recommend!
00:04 26 Sep 17We received excellent service from Collision Restoration. The staff explained the repair process very clearly. My wife received updates via text messages. The work was done very quickly and with quality. At pickup, the crew left some materials behind and the staff apologized and took the extra time to explain the repairs and go over everything. We were very concerned because the car is brand new and under lease. Highly recommend this shop. A+ service.
04:26 24 Aug 17Hated it
12:30 26 Apr 17
21:55 20 Apr 17Great customer service.
23:25 15 Mar 17They wash and clean the car with any repair
01:29 24 Feb 17After our car was hit from behind my insurance company sent me a list of auto body repair shops to choose from. I like to deal with family run places and after looking at all the wonderful reviews for Collision Restorations I went with them. Brought the car in for an estimate. Whole process took about 15 minutes. Once they got the ok from the insurance company I dropped off the car and they went to work. I received email updates daily on the progress and even some text messages when there was going to be a bit of a delay on when the car would be ready. They called me on the promised date to arrange for me to pick it up. When my wife and I arrived they showed us the car and what was done. Everything looked great. The car had been washed and the interior was vacuumed. There was even a pile of money (coins and $1 bills) in the center console that they found when cleaning the floor mats. We had come in just before they closed so the owner sat with us in the office and chatted for a bit about how great the car (Lexus) is. The office staff was great. Everyone was friendly and helpful. You can tell they really care about their customers. So glad we chose this place.
20:17 12 Feb 17Great friendly people. Work quality excellent. Took my red prius here 2 years ago for front damage, they did an excellent job. Highly recommended.
12:44 11 Feb 17Couldn't recommend Collision Restoration enough! They did a beautiful job fixing up my car that had been broken into, and made the whole process with my insurance company a breeze. They clearly care about their customer, and they follow through on what they say they're going to do - which is hard to come by these days! Thanks guys!
15:39 10 Dec 16Friendly folks and quality work
15:21 09 Sep 16Great trustworthy shop.
13:45 02 Oct 15The shop did a great job. I have a black car and the paint match was perfect. The car looks better than the day I got it. Eddie promised me a great job and he exceeded my expectations. Everyone at the shop was extremeley pleasant and professional. They went above and beyond in handling my rental, kept me up to date on my vehicle's status, and worked around my schedule for finishing. I would definitely go back.
19:25 08 Jun 15One of their drivers almost drove me off the road today speeding up to cut me off we pulled next to each other at red light dude threatened to beat me up for calling him out on cutting me off, never used their services can't judge them by that but if that's the people you have working for your company it's definitely not worth going to them