18:38 25 Sep 23
I recently had the unfortunate experience of being involved in a collision that left my Tesla in need of significant repairs. After extensive research and recommendations from fellow Tesla owners, I chose Collision Restoration.I was impressed by their professionalism and commitment to excellence. Their communication was prompt and clear, providing me with a detailed estimate of the repairs needed and an estimated timeline for completion.They assured me that they had experience with Tesla vehicles and were well-versed in their unique repair requirements.The quality of work performed on my Tesla was nothing short of outstanding. Not only did they restore it to its pre-accident condition, but they also took the time to perform a thorough inspection, identifying and rectifying minor issues that I hadn't even noticed. The paintwork was flawless, and the alignment was precise, ensuring that my Tesla looked and drove as good as new.Throughout the repair process, I received regular updates on the status of my vehicle, which kept me informed and reassured about the progress being made.They even went the extra mile to give me loaner vehicle.I highly recommend Collision Restoration for their exceptional collision restoration services, especially for Tesla owners. They don't disappoint you.
16:18 23 Sep 23
Highly recommended for tesla repair. Very professional. High quality work.
03:45 18 Sep 23
"My experience at Collision Restoration was first class and I couldn’t be more pleased with how my Model S turned out. Many thanks to Nicole, the super friendly, warm staff and of course to the entire team, they made the process super easy and I felt they had a genuine concern for delivering a very personal and professional service. I will recommend them to all my family and friends”
21:02 14 Sep 23
All around terrific staff and terrific job fixing my Volvo. Thanks for keeping me posted concerning the progress of the car. Highly recommend
18:47 14 Sep 23
20:11 13 Sep 23
THANK YOU!!!! I knew I was in good hands from the first time I spoke to Nicole over the phone. When I went in to pick up my Range Rover, I met her and the magic crew. These people really are one of a kind - its the kind of service I've never experienced elsewhere! My car is absolutely perfect. They took a terrible situation for me, and turned it all around - and there is something incredible about their ability to do that. They genuinely care, and they KNOW what they are doing when it comes to repairing vehicles. I can't say enough about how happy I am - YOU ARE THE BEST!!! - Leila
17:59 13 Sep 23
Everyone here has been super fantastic. I have brought a few car here now and every time, the job was done over the top, better than expected. I can’t say enough about them. They promise fantastic, and over deliver amazing! Thank you!
14:05 13 Sep 23
They were the most professional team I have ever met in the repair space. Their restoration was flawless as well as giving my car a beautiful wash and shine on the entire exterior. I would recommend their shop to anyone who does not have a mechanic that they trust already. After meeting the owner during my car pick up, it was evident he cares about every single person and car that comes into his shop.
21:50 12 Sep 23
Eddie and his team did a great job with my Tesla repair. Looked and drove like a new car! Great job detailing, cleaning and charging my car for me.Thanks,Chris
03:28 09 Sep 23
I value a few fundamental things from the business I entrust with repairing my car. I want them to have the skills to do an exceptional job. I want them to communicate clearly throughout the process and manage my expectations on timelines. And finally, I want the management/ownership of the shop to hold themselves up to or beyond my standards. Collision Restoration in Fairfield exceeded my criteria. They are great! I will recommend them to my friends.
00:04 09 Sep 23
I honestly cannot speak highly enough about Restoration Collision. They did such an amazing job on our car. We could not be happier. The service is amazing. The people are amazing. Would give 100 stars if I could. Highly recommend.
16:35 28 Aug 23
I've visited Collision Restoration twice. In both cases, I was treated with remarkable respect and integrity. This visit, I had a minor scrape that I was prepared to pay for out of pocket. In my mind, it was going to cost me $300 to $500 and I fully expected that. Instead, John was able to replace the damaged trim and buff out the bumper so it looked (almost) good as new for less than $100. Their attention to detail and good customer service is really, really refreshing.
After getting rear ended at a very high rate of speed, I had serious doubts my vehicle would ever be the same. I reached out to Collision Restoration and spoke with Nicole, who was nothing short of amazing and made the process as seamless as possible. The owner Eddie is also a car enthusiast and great guy who takes alot of pride in the work that his shop produces. Pictures are worth a thousand words, take a look and judge for yourself.
14:19 12 Aug 23
I carefully considered various body shops, including a Tesla one, before bringing my Model Y here (Note these guys are Tesla Certified). I waited almost 7 weeks for the parts, and once they arrived, my car was fixed up even better than when I got it initially from Tesla. The paint job is seamless, and my bumper now matches the rest of the car perfectly. These folks really back up their work, and while nobody's perfect, they come pretty close and stand by what they do. They were able fix the gap in my trunk which was "Within Spec From Tesla 🤣".When I picked up my car the first time, I noticed an issue with the rear glass. Eddie took a look and assured me they'd fix it ASAP. They addressed all my concerns, and now my car looks like it's brand new again. I had an appointment with Tesla, but I waited an extra 2 weeks for Collision Restoration because I trust their experience. I saw their work firsthand during my initial visit.Nicole was a big help, arranging rental car details and being flexible with my pickup times due to my busy work schedule. Glen and Chris were on top of my insurance claims, so I didn't have to worry about a thing. Eddie, the owner, clearly built this business through hard work and dedication. He didn't make excuses if something wasn't up to my satisfaction. Also, even though there were closer body shops, I chose to drive 2 hours each way to come here, and I'm glad I did.Also as a small token of appreciation since i had to go back for the glass (only took a day or two more), they went above and beyond to fix a dent on one of my doors which was unrelated to the accident.
02:23 30 Jul 23
15:55 26 Jul 23
Everyone has a choice. To be happy, courteous and helpful. Or to simply be a lesser human. Collision Restoration reflects the mindset of the former. Not only are they grand at what they do: they restore automobiles, expertly so, to their original state. But it feels like that is not enough for Eddie and the fine people that make up his team. I say “team” because that is how he views them. He is not their boss. They are colleagues, partners. Somehow they have taken something benign as auto body and made into a genuine craft dressed in a memorable customer service experience. They are from NJ. And they are nice. Really nice. How can that be? I don’t care how it happened but I walked away like they were custodians of my son’s car and as if he sat every night at their own dinner table. They took care of him. Full stop. If you want a profoundly human experience, you will instantly notice a culture and customer service oriented mindset that makes this outfit rise to the top of all that compete in their space. We didn’t meet everyone but for this customer, Collision Restoration holds a treasure that is Nicole and in Eddie, the engaged and thoughtful owner who made sure we left the lot satisfied. They earned any future business of mine and I highly recommend that you seek out their quality services.
11:30 18 Jul 23
Took a little while, but absolutely worth the wait! Nicole was wonderful and took care of everything- happy to give my business to the team 🙂
Some crazy piece of debris on the Garden State flew up from the wheels of a tractor trailer and left a 10 inch scratch on the hood of our Model S, which is black so it was very visible. The highway debris also scratched the windshield as it was flying by.Took it to Eric at Collision Repair for an estimate. I will never — and I do mean never — go anywhere else. Eric was amazing. He was clear, honest, transparent, and didn’t try to upsell into expensive but ultimately unnecessary repairs. This happens a lot in your typical repair place (example: 1 flat tire last year and the local repair place tried to persuade us to buy a set of 4 new tires even though 2 of our tires were only a few months old)You know how you always hear older people say, they don’t make this that or the other thing like they used to? That’s Eric. Truly looking out for your best interest because he knows that a good and strong relationship is worth more than a quick sale. Given the culture of the place, I would drive here from a great distance to get their help.
12:48 10 Jul 23
Great work, great ownership, honest and reliable
19:27 07 Jul 23
Seamless process of fixing my car after it got banged up in my garage. They worked with my insurance and got me my car back in a week.
00:16 25 Jun 23
Excellent customer service and quality of work!I had major repairs on my Tesla Model 3 owing to 3 incidents both in the front area and rear sides, but after I received my car it looked like right out of the showroom. The outer finish and the aesthetics were beyond my expectations. As a complementary service, they even cleaned from the inside and the seats and steering wheel were nicely wrapped in plastic. More importantly, they were on top of providing excellent communication, timely service, and an amazing customer experience. I would recommend their body shop without hesitation.Last, but not least, Glen (my main contact for repairs), Nicole (administrator), and Eddie (the shop owner) are great people to meet and I always had a good time talking to them 🙂
17:32 21 Jun 23
I am not one to write reviews, but the service that I received at Collision Restoration was unmatched. They were polite, professional and very accommodating. Not to mention their work was second to none. From the second I walked in the door, to when I pulled my car out of the lot I received amazing customer service. I highly recommend them.
18:40 14 Jun 23
A little out of the way but def worth it. Tesla Model 3 bumper was dinged and scuffed up randomly in a parking lot. Called around a few places in northern NJ and was given the runaround. Called Collision Restoration, brought the car for them to take a look, they dealt with the insurance, called me to schedule to bring the car in when part arrived, gave estimated days to complete the job. Smooth, efficient process from drop off to pick up, great service, friendly staff. Can be a bit of a wait to get your car in though, had to wait 4-6 weeks. No wonder there are so many Teslas there! Staff also mentioned they’ll be a certified Tesla service center soon too for anything maintenance related. Awesome job guys! Thank you! will def return for maintenance when it’s time
07:05 12 Jun 23
Excellent staff and great service; nothing can beat that!My Tesla had repairs, and I went to get quotes from a couple of them; these guys are pretty reasonable (30 to 40% less) , updating status, responsive, and could deliver on time or before.I highly recommend this place, and you will not go wrong. I drove 40 miles to this place for a reason, and I am happy with the service.
20:21 10 Jun 23
I want to thank Nicole and the entire Collision Restoration team for the amazing job they did on my Model Y. They were so professional from start to finish and keep me updates. I can’t recommend them enough. If you own a Tesla and need body work.
19:38 05 Jun 23
The best repair center I’ve ever been to with incredible repair work and professionalism. I had just moved to NJ from MA, and I was hit by another driver and the right side of my car was scratched and dented. I was prepared to wait a few months for parts and labor (as is normal for Teslas in MA), but imagine my surprise when they ordered parts and completed the repair within a few weeks. The quality of the repair (my car looks brand new!), speed of the turn around time, and the professionalism of the team at Collision restoration means my entire family will be going to them for any future repairs.Thank you Nicole, Eric, and Eddie for your help.
02:21 04 Jun 23
I recently had the pleasure of working with Collision Restoration to repair my 2022 Tesla Model Y after running over a truck tire in the middle of the road. From start to finish, my experience with this auto body shop was nothing short of exceptional.First and foremost, I must commend Nicole for her outstanding customer service. From the moment I arrived, she greeted me warmly and made me feel at ease during what was undoubtedly a stressful time. Nicole was attentive, knowledgeable, and went above and beyond to answer all of my questions. Her friendly demeanor and willingness to assist made the entire process much smoother.Throughout the repair, I had the pleasure of working with John, who was the technician assigned to my vehicle. I cannot express my gratitude enough for his meticulous work and dedication to restoring my Tesla to its original condition. John's attention to detail was evident in the flawless repair job he performed, leaving no trace of the unfortunate accident. He consistently kept me informed about the progress of the repairs, ensuring that I was well-informed and reassured throughout the entire process.The communication at Collision Restoration was truly exceptional. Whether it was a simple update or a more complex discussion about the repairs, I always felt like a valued customer. Their prompt responses to my inquiries and their willingness to address any concerns promptly were remarkable.In addition to their outstanding customer service and communication, the quality of the repair work was top-notch. The results spoke for themselves – my Tesla Model Y looks as good as new! The team at Collision Restoration demonstrated their expertise and commitment to delivering exceptional results.I highly recommend Collision Restoration to anyone in need of auto body repairs. From their friendly staff to their meticulous workmanship, this shop has exceeded my expectations in every aspect. I am grateful for Nicole's warm and welcoming demeanor, as well as John's exceptional skills and attention to detail. Trust Collision Restoration with your automotive needs, and you won't be disappointed!Thank you again, Collision Restoration, for providing me with a stress-free and exceptional repair experience. You have earned my highest praise and utmost respect.
04:05 25 May 23
Recently repaired my Tesla here after someone hit me from behind. Folks at Collision Restoration were amazing to work with from the beginning. It took awhile for the parts to come, but my Tesla was returned back to me as if it was brand new! Cleaned inside and out. Would highly recommend and come here again for future repairs. Great people who provided great service!
17:11 20 May 23
My Tesla needed repair to the trunk from a rear-end accident. I picked Collision Restoration based on their ratings. I am so glad I did because my experience mirrored those of scores of others whose reviews I relied on to make the choice.Collision Restoration went above and beyond in ensuring the car was repaired so much so that the back of this three-year old car looks brand new. They did an exceptional job of detailing the car, making both the outside and inside look like we bought the car yesterday.I highly recommend them.
21:09 13 May 23
Collision Restoration team was a pleasure to work with in getting our Tesla back on the road in short order. Would definitely recommend them for collision repairs to Tesla cars.
19:36 11 May 23
Was recommended by a local body shop that did not work on Range Rovers. Spoke to Nicole from day one she took care of all the details. Kept us up to date on the process. Highly recommend using for auto body repair.
I am way late on this, but several months ago someone backed into my car pretty hard in a Dunkin drive thru & I took it to Collision Restoration. I know NOTHING about cars, totally clueless, and they put me so at ease. They walked me out to my car and showed/explained every single thing they were going to do to fix it, and then once they fixed it they once again took the time to personally show me what they did. Highlight: they cleaned my car top to bottom, inside & out and finally got the goldfish crumbs out of my son's carseat - I was DELIGHTED! Everyone was so nice & the experience was so positive & easy that it *almost* made me glad that person backed into me at Dunkin.
10:21 04 May 23
Eddie and the team at Collision Restoration are second to none in this business. My family and friends have been dealing with them for over 40 years . I just visited them and they built a new office and indoor drive thru estimating area that is beautiful !Congratulations and Best of Luck !
Francis Suarez Then
20:43 30 Apr 23
Very professional, fix my car like nothing happened !
20:33 24 Apr 23
Was speaking with Nicole from the start. Spoke to 3 or 4 Tesla approved body shops in the area and they were all hesitant to even take my call.After speaking to Nicole, my car was picked up within an hour of hanging the phone up. Needless to say, when I got my car back, it was detailed, ran perfectly, looked as good as it did when it was new, and they even went above and beyond and fixed some of my curb rash on my rims.Only negative (had nothing to do with Collision Restoration) was my car took a little longer than I'd like to get completed, but that's not on the body shop... Tesla doesn't stock certain parts or they are backordered, etc.. That's a Tesla issue.When I picked my car up, it was out front waiting for me and was in and out in 2 minutes.Thank you!Josh Ellison
17:24 13 Apr 23
00:54 12 Apr 23
Excellent work and excellent service. I would highly recommend them.
09:01 11 Apr 23
I am so happy with the excellent work offered by Collision Restoration for my Tesla. perfect job and great communication. They also delivered my car back to my house. highly recommend!
14:52 04 Apr 23
The most professional and pleasurable car repair experience I have ever had. From a quick and acceptable to quote to the text message yesterday asking if I wanted a 'sandwich' or an 'omelette' for me to enjoy while I waited for my car to be fixed. I was in and out in 90 minutes and done perfectly. Having breakfast with the owner Eddie, I observed how the culture of this company permeates to employees and to customers - resulting in all of the positive reviews I read before entrusting my Tesla for repair. I hope I do not need Collision Restoration's services again soon, but I know where to send my friends when they need help.Update:Three months later, my wife had an accident with her car. This experience cemented by prior view. Calling from the accident site, Nicole was accommodating. She immediately sent a tow service (certified in Tesla transportation). John, who prepares estimates, thoroughly assessed the damage and provided an accurate parts and labor report for the repairs.Collision Restoration is rated by my insurance company as a 'premier car care facility' , and works with the insurance company to the satisfaction of both parties. Collision Restoration has the resources and expertise to get the job done right. In addition, they have a large selection of parts in stock, which helps to speed up the repair process. For example, the exterior metal and plastic pieces were in-stock and painted almost immediately. This, reduced the time to finalize repairs once the remaining parts were received.Daily status updates kept me informed throughout the process. The car was cleaned to be showroom new. Nicole, John, Eddie (the owner), and Danielle made the repair a painless and surprisingly enjoyable process. They are reliable, knowledgeable, and provide excellent customer service. I highly recommend Collision Restoration to anyone needing car repair services.
18:33 28 Mar 23
Excellent service and great experience with this body shop. Perfect job, great communication during all process and everything on time. Highly recommend Collision Restoration! Thank you all!
12:21 18 Mar 23
My 2023 Tesla Model 3 AWD sustained significant damage to the back rear. I was hit while parked 2 days after getting my car. The other vehicle hit me directly where the charge port is located. There was extreme structural damage to my car. I read reviews on this shop and brought my car to Mr. Ed. Although he had a lot of cars already to repair, he helped me during a very difficult time! My car now looks as good as new! Nicole was also very helpful during this process! The entire team at Collision Restoration is skilled and welcoming! Thank you for helping me!
21:34 14 Mar 23
The best in NJ. Nicole & the whole staff were phenomenal, my car looks brand new. Just got it not even an hour ago & I’m amazed at the work. 100% legit & professional. Will recommend to any & everybody. Thanks again to them.
Mostafa Elezali (Tifa)
14:28 10 Mar 23
17:34 04 Mar 23
We highly recommend Collusion Restoration. The supply chain issues of 2022 resulted in an extended wait list for repair. Collision Restoration is well worth the wait! They are very knowledgeable and very easy to work with. Communication is never a problem. Excellent results. Nikki, Eric, and the entire staff are the best!
Collision Repair did an amazing job on my new car. The employees are very responsive and will get you an answer right away. When I got the car back from them, it was missing the charging adapter. They mailed one to me right away. I highly recommend this body shop! 😊
15:19 22 Feb 23
Honestly can’t say enough good things about this shop! Eddie is a great human being ,very personable and was super helpful and great to deal with from start to finish. I ran into a problem with another shop and he was there to help He gave me a great advice and connected me with right people to get things moving. I highly recommend them⭐️⭐️⭐️⭐️⭐️
22:20 17 Feb 23
I read online that this is the #1 certified Tesla repair shop in New Jersey (and somewhere top 10 in the nation) and after my (extensive) repairs, I can see why. A huge THANK YOU to Eddie, Eric, and Nicole for a timely fantastic job on my repairs. Within a days of dropping my car off with no notice to them, they communicated with my insurance, I received an estimate from Eric, and he informed me of my estimated out date. As the parts shipped in, Nicole kept me up to date on the status of my repairs. The repairs ended up being competed early, 4 days before the estimated out date! Such a big repair job and it came out perfect. Picking up my car was like when I first got it (they also offered me breakfast & a water). Nicole walked me out to it to ensure I was happy with the job and I 100% was. Steering wheel wrapped in plastic, paper “Thank You” mats on the floor to keep the car clean and it even had that new car smell again (I had spilled coffee all over the interior during the accident). Just an outstanding, over the top job. I have found my shop for any future repairs and will happily be recommending them!
Eddie and the team at Collision Restoration are nothing short but incredible. Eddie is a rare and great human being, they don't make them like him anymore that's for sure. They took care of everything with my car and made this entire stressful situation easy. I couldn't be more grateful for them. Their attention to detail is top notch and the ONLY place you should bring your car to. Thank you again for fixing my car I couldn't be happier!
13:32 12 Feb 23
Amazing place, excellent staff ,Nicole Eddie, John & Richie, and the rest of the team all professional & friendly, the communication was great through out the process, I took my tesla X 2017 after getting hit by a deer, they did a great job, I couldn't even tell this is my car, it looked fantastic and better than when it was before. my entire experience was amazing, I will recommend collision Restoration to every one I know. Thank you all for doing a great job.Iyad
2021 Tesla Model YI have to give 5 stars for collision restoration in fairfield NJ for their work and service. They take pride in their work and they care about their customers. Your car work might get delay due to the supply issue. Ask which parts are causing the delays so you can be aware of the timing.Pros - Body work is 5 star. Detailing is 5 star. (You will get a free detailing)Cons - Due to the semiconductor shortage issue, your parts might be delay. This is not something body shop can control.
16:25 06 Feb 23
My daughter needed some minor body on her Camry. I’m not an expert but it seems to me they did an excellent job, even going above and beyond to fix cosmetic damage on the bottom of the front grill and buffing out scuff marks on the rear trunk lid.They clearly take pride in their work and their reputation is important to them. Well done Eddie.Thanks.
Had a great experience getting our vehicle repaired after getting hit by a deer. Factory certified techs, only oem parts, great communication and they dealt with the insurance company directly. Not sure what more you could ask for, thanks again!
13:48 31 Jan 23
Excellent workmanship and great customer service. Nicole kept me updated with progress once I had my appointment. John made sure my insurance repair estimate was up to Tesla specs and Eddie makes a good strong coffee.
19:58 25 Jan 23
My insurance company, Selective recommended Collision Restoration when my car was hit in early October. I called Collision Restoration and Nicole was nothing if not gracious and helpful. She asked if the car was drivable and it was but there was plenty of visual damage. She explained that they were very busy and it would be early to mid-January when they could take it in for repair. I still wanted them to do the work as I had nothing but great reports about them! We agreed that I would bring the car over later that morning so they could give Selective and me an estimate of the work needed. When I arrived, it was immediately examined and I was carefully walked through all of the process if I decided to go with them. John even had the driver door adjusted so it was easier for me to use it (post accident). I did choose to work with them. December 23, they called to say that I should bring the car in on December 27. When I delivered the car, I was told to expect it back in 10-15 business days unless they had any surprises or needed additional parts. It was January 13 when they texted me to say that they were waiting on some additional parts. They texted me again on January 19 and 20 with updates.We picked up the car on January 20, it was beautifully repaired (looks brand new). The balance (our deductible) paid and we were on our way. Everything about the experience was first class and I can only say, if you need repair work, this is the place to go.
Big time family feel! Very knowledgeable and accommodating. You know your car is safe after they are done fixing it. Brought my daughter's car there. That's how much I trust them.
19:26 18 Jan 23
They did a great job on my repair. You cannot even tell the car was damaged before.
Recommending this place to everyone I know!! The whole team is amazing, so helpful and kind. So I went to this shop because my tesla got flooded. I had to call in right before their closing time since I had issues with towing trucks(it was right before Christmas). They however waited, and told me not to worry that they would take in my car. Thanks to Nicole, she also helped me setting up a rental car when I arrived. Everything was so smooth and professional there. All the good reviews speak for itself!!!
Amazing work. A driver pulled out in front of me, damaging the front of my Model S badly. After searching a bit I found these guys. The reviews are very accurate. They are very detailed, do great work, and are very friendly people who make the process easy.Highly recommend them. Nicole is great, she kept me up to date, Eric was also very informative and friendly. And Eddy the owner is a super nice guy.Before and after photos added.
Dr. Ryan Maher
18:14 12 Dec 22
My Tesla model 3 was involved in a significant accident. Collision Restoration not only returned my vehicle in brand new condition, they kept me informed throughout the entire process. If I could give more stars I would
23:30 07 Dec 22
Excellent body shop. Awesome communication through the whole process. Its the only body shop I go to and trust.
17:51 06 Dec 22
Amazing place! So professional, the nicest people and my car looked amazing! Looked like I just picked it up from showroom! Inside & out!!!
14:27 22 Nov 22
Staff was very nice and easy to work with. Did a great job and kept me updated regularly throughout the repair process. I highly recommend them.Update: I had a minor issue where car was running a bit hot. I contacted Collision Restoration who was very apologetic, made the repair for free (just a bad fuse), provided me a free rental car the day of the repair, and even gave me a $50 voucher to a local restaurant. Highly recommend them ... great service!
22:21 04 Nov 22
This auto body shop is the best! Everyone is so helpful, and they did an amazing job fixing my Mercedes. I highly recommend them.
02:21 09 Oct 22
Meticulous paintwork, found hard to find parts and always customer first. Highly recommend for folks who bent or bruised their well kept car are expecting great results!
20:00 04 Oct 22
The team at Collision Restoration is simply amazing. Very honest and their work speaks for itself. They treat you like family and are always making sure you are happy with the results.
19:41 04 Oct 22
This is my go-to auto body shop. I live in Jersey City and always bring my Teslas to Collision Restoration. They always do a great job and make my cars look good as new. If you want a dependable body shop that does the job right Collision Restoration is your answer. Thank you guys 🙏🏼❤️✌️
20:29 29 Sep 22
I have dealt with many businesses in my professional career, this place is the best! They respond quickly, they work with your schedule, they work fast... all while being super pleasant and professional. I've had to go there twice in the past few months and the service was the same. I highly recommend!
23:50 23 Sep 22
The folks that work here are amazing. They did a fantastic job fixing up my ride and they were incredibly polite and kind. Just a genuinely great place.
13:43 16 Sep 22
Wow great customer service. First encounter was seamless.
As a Tesla owner, this is the “perfect” place to repair your vehicle. Make sure you call before visiting, they will guide you through whole process.
18:49 12 Sep 22
I had the misfortune to need body work on my Toyota following a deer encounter. The bright spot in the incident was getting to work with Collision Restoration again. The staff is superb - Nancy kept me informed of every step in the process and made drop off and pick up easy. Service manager Kenny made sure my old car looked as good as new, and returned it cleaner than when he got it. My thanks to the rest of the staff that I did not get to meet. You set the bar high for quality in autobody repair.
10:17 07 Sep 22
My car had been rear ended and had substantial damage not only to the body but the undercarriage including to computer components. Collision Restoration made sure all items where handled, coordinated with the insurance and was great with communication on status. They made a trying experience better with how they handled everything
20:27 29 Aug 22
I have very nice responsive experience with Collision Restoration. Owner himself has promptly involved and helped in very cool, calm and excellent way.
Great place and people. Honest with dates promised. Job done perfectly
16:47 24 Aug 22
What an amazing body shop for my three year old Tesla Model 3! They were fast, reliable, friendly, knowledgable, and competitively priced. They repaired all of the damage from a rear collision in a couple of weeks and the car looks brand new. I can't thank Eddie, Nicole and the mechanical staff enough for their efforts. It's never good to be involved in a car accident but if it happens to you, this is the one place to go.
17:20 19 Aug 22
Have only had great service and positive experience. They’re doing the best given issues with parts delays and labor shortages. Constantly in touch via text and always super nice to deal with. Would highly recommend.
20:33 18 Aug 22
Thank you to Eddie, Eric, Nicole and the entire team. They are excellent communicators, with a total focus on customer service. There is a 'feeling' that they want you to be more than satisfied. They want you to feel that they care about you and that you have received the best results for your vehicle. And it's genuine. Oh by the way, besides positive attitude, my car repair was beyond my expectation in results. I am grateful
01:47 14 Aug 22
Michael H NJ
16:06 11 Aug 22
I drove a long way to them because they were highly rated and recommended. Even though my repair job was very small, I can still tell that they are very good and professional. Eddie, John, and Nicole are all very friendly and helpful. They were responsive and straight to the point. Quickly replaced the parts needed for my Tesla and I'm a happy driver again. Definitely will bring my car back here (hopefully not too soon!) for any future repair job needed.
01:50 06 Aug 22
Did a great job of repairing collision damage. Excellent communication with Nicole in the office. Entire 25 year old car was detailed and looked like new. Thanks to the entire team.
13:16 05 Aug 22
We bought our Tesla recently and was devastated when someone hit it. However, CR helped us out so much! I had originally taken my Tesla to another shop and then they kept delaying the process by months. Eventually they informed us they couldn’t fix it after months of holding on to our Tesla. Turns out they weren’t a certified Tesla shop, and couldn’t get the parts needed. So after research I found CR, and it was a great experience from the beginning. When they called me to have my Tesla dropped off, I was a little stressed because I had to pick up my wife from the airport, get the Tesla dropped off, while getting a car rental all in the same evening. Nicole was amazing in helping me get everything set up so I could make it back to the airport in time by coordinating the rental to be ready as soon as I dropped off the Tesla. Great customer service where they make you feel like a family, and they are very supportive of the military, which I appreciate as an active duty Army soldier. Thank you CR for your amazing service. Hopefully I never have to worry about another car restoration, but if I do, I know where I’m going. -Jonathan Perez
21:46 04 Aug 22
I am so ecstatic 🤩, over filled with joy.. this was my second time visiting here for damages to my Land Rover disco… I am so pleased with the job they did omg 😱 it’s like they brought me back a new car each time. I’m very fussy when it comes to perfection and I’m never disappointed with the work they do… I can’t thank them enough ☺️ on top of their work perfection the people that work there are so pleasant and friendly shout 🔊 out to Nicole and Lori… 🥰 I would recommend everyone with car issues to visit here they also specialize in repairing high end vehicles 🚗.
15:30 02 Aug 22
I recently visited Collision Restoration, an authorized Tesla repair shop, for a small scratch on a door of my new Tesla. I expected a steep price for even this minor scratch and, possibly, a bit of a "hard sell." Instead, a staff member guided me to the office where I was introduced to the owner, Ed. I explained the problem and Ed suggested he should take a look. Upon examining the scratch, he immediately said I should not do an extensive scratch removal process, but should simply touch it up. Ed said he would prepare the exact color I needed and, if I came back in 2 days, he would paint the scratch. I returned when he said and a friendly technician carefully touched up the scratch and also gave me a small bottle of the paint plus a brush. The entire experience was excellent and I will certainly return to Collision Restoration if I need any repairs to my Tesla.Henry
Paul N Fasone
00:00 28 Jul 22
Collision Restoration ReviewWhen initially I heard and read all of the great reviews that Collision Restoration has received, I was initially “Too good to be true” skeptical. Let’s cut to the chase, the praise that Collision Restoration receives is well-deserved! Owner Eddie Day takes great pride and passion in running the best auto repair shop that I’ve ever experienced! He is hands-on and in touch with everything going on while trusting his equally talented staff.I had the pleasure of being assisted by Nicole who made the experience as painless and convenient as possible. From seeing to it that Enterprise had my rental on the premises punctually to handling all insurance matters and finishing the job ahead of schedule, I could not have asked for more (and she made me a great cup of coffee too 😊). Nicole also provided excellent advice on additional work I considered recommending that I move forward with some repair items but pass on others.About the repair: My Infiniti FX-35 has never looked better! Curves of the door panel were perfect and the paint job flawless! There is good reason that there are 60 Tesla’s being tended to by Collision Restoration at any given time. Needless to say, then next time I am in need of a repair, I will certainly return to Collision Restoration. No other shop I’ve experienced can hold a candle to them!
12:46 27 Jul 22
What an incredible shop for Tesla owners. Professional, courteous and friendly. Our Tesla looks better than new!
Come here for most of my Tesla repairs. Nicole is one of the nicest people I have ever met, the whole staff is wonderful! Always on top of it when they are needed. They do great work.
There is no need for you to do any additional research if you’re searching for a collision repair shop - this place is THE ONE!The whole team here operates with a family style vibe (cute cats included) - a special shout-out to Eddie, Nicole, Richie, and Mike. With all of the stress and trauma that comes with a collision, this team seriously makes dealing with the aftermath of getting your car repaired a BREEZE.The quality of the work is top notch - with the way they repair and detail the car; it feels like you’re driving it right off the factory lot. My Tesla Model Y passenger side mirror and door panel had to be repaired. The paint job is excellent and the lines are sharp.I am truly happy with all of the work they did and like Richie said, hope to see you never again!!! 🙂
This is the best car body repair shop you will ever have! They’re very efficient with everything from the very beginning though the end of the whole process, they keep you updated frequently of its progress . Thanks to Eric, Nicole & Eddie for their superb customer service & professionalism.
Craig R. McIntyre
07:43 01 Jul 22
If you want to get your Tesla repaired this is the best place to go. The customer service is excellent these people that work there are the greatest. I had 3 cars repaired here excellent customer service.
15:11 21 Jun 22
Have used them many times with fantastic results.
20:23 27 May 22
Best experience ever. Would give 10 stars if I could. Eric and Nicole were fantastic.
18:48 20 May 22
Eddie and his crew are absolutely fantastic. My Tesla was involved in a hit and run (someone hit the car while parked). Collision handled the entire process from start to finish. They worked with Geico (thru the offender's claim) to secure payment and fixed all the damage. It took a couple of days but the car came back brand new, detailed and shining. They helped with the car rental process and with great communication throughout. Thank you!
Very pleasant experience. Everything goes smoothly and fantastic. Everyone there are nice and helpful. And the cost is very reasonable. The complete car wash was impressed me.