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Reviews

Brian Borchard
Brian Borchard
15:00 22 May 24
Brought My Tesla To Collision Restoration and I couldn't be HAPPIER!! They are professional, responsive and treated me like a VIP. But the bottom line is quality of the work and you won't find a better repair shop than Collision Restoration.! 10 Stars for Nicole!!
Grace Palacios-Martinez
Grace Palacios-Martinez
12:57 21 May 24
Very professional people. They will still submit the claim on the damage & will order the parts needed but I feel my car will be in good hands.
Efrain Calderon
Efrain Calderon
15:15 09 May 24
I went to Collision Restoration and got a quote from Eric to repair the front bumper of my Tesla Model 3 which was cracked. He helped me though the whole process, ordered parts, and returned my car a day earlier than expected.To top it off, the car was washed - inside and out, and charged up! They took care to use paper mats and steering wheel covers to keep things clean while working on it. They even fixed some curb rash on the wheels and repainted the rims to match - at no cost.I’m beyond happy with the care and basically white glove service offered by a team clearly passionate about their work who don’t miss the details.I hope to never need serious body work, of course - but if I ever need more help, this would be the place, without question.
Mark Serby
Mark Serby
14:45 06 May 24
All I can say is WOW! I wish I could give them 6 stars…if there is such a thing as white glove service in the field of collision repair, look no farther. Eric and Nicole are the consummate professionals! Thank you Collision Restoration for a job well done!
Elizabeth Tang
Elizabeth Tang
22:27 14 Apr 24
This review is long overdue, but I must give credit where credit is due. Eric,  Nicole, John, and the rest of the Collision Restoration team deserve every 5-star review here thanks to quality work and the highest standard of customer service.My Model 3 sustained damage to both driver-side doors when a pickup truck sideswiped me on the highway. The other driver's insurance Liberty Mutual accepted fault but offered a measly $500 worth of repairs at a shop of their choosing and argued that their driver's low-rate policy didn't cover work done at a Tesla-certified shop.Regardless, I called every Tesla-certified shop in a 25-mile radius, but they were all booked 6-8 weeks out. The last shop I called, Collision Restoration, was also booked, but they asked me to bring my car in anyway so they could take a look.Eric assessed the damage and said he could make time for me in 2 weeks. He even ran back to his shop for a solution to rub out the pickup truck's paint transfer, saying, "I don't want you driving around with those streaks until your appointment."When I handed Eric and Nicole Liberty Mutual's $500 estimate, they said they didn't care what insurance estimated, they'd see for themselves what repairs were needed.From then on, Nicole took over the insurance claim, even calling Enterprise on my behalf to schedule picking me up from the body shop. Nicole kept me updated via email and text. I never once had to question what was next. The shop even accommodated a later time for me to pick up my car after work.When I pointed out a slight flaw in the paint job, they immediately acknowledged that a speck of dust must've gotten lodged in the finish They offered a courtesy vehicle while they fixed it, with no fuss or attitude.The final result was perfect. As a bonus, they not only washed and detailed my car but also fixed some odds and ends (polished curb rash, popped out a dent on the wheel well where someone had opened their door into my car) unrelated to the insurance claim. My car looked better than it did the day I drove it off the Tesla lot.All in all, Collision Restoration made the entire insurance and repair process painless. While I hope I won't need their services again, I know I can trust them to take excellent care of my car in the event it needs repair.
Anamatron
Anamatron
14:42 12 Apr 24
John
John
18:18 09 Apr 24
We have owned our Tesla S for almost 3 years. Unfortunately our Tesla has been involved in 2 accidents. Both times we utilized the expertise of Collision Restoration. I just picked up our 2021 Tesla from Collision Restoration. Our car with 38,000 miles, looks and drives like a brand new vehicle. Thank you Eric and John who have guided us thru this experience 2X with the upmost class and professionalism. Your quest for perfection is very appreciated!
Oleksiy Pikhmanets
Oleksiy Pikhmanets
15:42 25 Mar 24
The service was great! I'm very happy with the results. Collision Restoration worked on my Model Y after the accident and did an amazing job!
Ken
Ken
21:51 13 Mar 24
I spoke to John to see if they can replace the suspension on my Tesla model Y. He advised that they are primarily a body shop but referred me to the place next door and even emailed me a quote of what it would cost. He was extremely helpful to me. On the day of my service, he walked me over to the shop next door and introduced me to Ron and made sure they knew who I was and why I was there. I cannot thank John enough for being so helpful and making the whole thing such a pleasant experience! He was very knowledgeable with Teslas and made great recommendations. The world needs more people like John. THANK YOU SO VERY MUCH for such a pleasant experience!
Ahmad Rabah
Ahmad Rabah
12:12 13 Mar 24
When I brought my Tesla Model 3 into this collision restoration shop, I was hopeful for a good repair, but the team did more than just fix my car—they transformed it to be even better than when I first bought it in 2023. The level of service I received was truly unmatched. From the moment I walked in, through every stage of the repair, to the moment I drove my Tesla away, the professionalism, dedication, and passion from every team member were evident.The coordination between the teams, from ordering parts to the meticulous restoration work, was flawless. They not only met their promised timing but also ensured I was kept in the loop with excellent communication throughout the process. The final result? My Tesla looked brand new, inside and out, thanks to their phenomenal work and the detailed cleaning service.This shop's commitment to excellence in customer service, craftsmanship, and timing is rare and commendable. I wholeheartedly recommend them to anyone looking for top-notch collision repair. They’re truly the best in the game, and my complete satisfaction with their work is a testament to their unmatched service and skill.
Fuat Kocanli
Fuat Kocanli
01:13 08 Mar 24
I wish i could give 10 star ⭐️.very professional people and high quality service,thumbs up
Gherin Fracasso
Gherin Fracasso
14:16 26 Feb 24
Wow!!! is an understatement. Not only does Collision Restoration do amazing work but they are also amazing people. Not only did our Tesla come back better than factory, ahead of schedule and on budget but the owner did the kindest gesture for our family. I received a text message from the owner offering to make a donation on our behalf in support of my wife being a breast cancer survivor. We were so touched by this extremely kind gesture that his attention to detail identified when personally inspecting our car and seeing her survivor sticker. It is refreshing to see a business that not only cares about their work product but also their customers.
Walter Drury
Walter Drury
17:06 01 Feb 24
Just picked up my Trialblazer and I cannot believe how great it looks. It’s a 2021 but looks brand new! Thank you for all that your whole team did to make my car shine!!!!
Manuel Sardinas
Manuel Sardinas
15:43 25 Jan 24
I serviced my truck here after an accident. This shop did a very detailed job. That being said, when I went to pick my truck up, I found an issue. They immediately took responsibility and went above and beyond to make sure the job was to my expectation. They even took over my car rental and paid for it. I was satisfied with the job that they did on my truck.
Sicario
Sicario
14:53 19 Jan 24
Absolutely fantastic!! Any car you’re driving that is involved in unfortunate fender bender, experts at Collision Restoration will make it look like nothing happened. They will restore the car to showroom look. Customer service is absolutely amazing! Nicole is the BEST in what she does. And she does a lot! I am beyond thrilled with their work and care of my car. They treat every job as their own. I cannot Thank their entire team for an amazing work on my car! One of the BEST!! (Period)Thank you!!Chin
Blaine Rothauser
Blaine Rothauser
15:09 08 Jan 24
My family and I have been using this shop for over 25 years. In all this time dealing with small and large-scale business I can say without hesitation, without vacillation and in complete confidence that Collison Restoration has reached the pinnacle. They are tops in customer service, craftmanship, and professionalism. This "TEAM" takes care to assure every detail has been attended to; with emphasis on customer communication(s) and post repair followup. To say I've always been a satisfied customer is understating my gratitude for the owners business model. May Collison Restoration continue to prosper!
Tirumala kashibhatla
Tirumala kashibhatla
02:09 24 Dec 23
Collision restoration did an amazing job of fixing my car. Also they are very professional and excellent in customer service. I would really like to recommend them to anyone looking for tesla repair work.
Amit Misra
Amit Misra
11:42 16 Dec 23
good people. unfortunately communicating with Tesla is a disaster, not their fault but they got the job done well and on time. thank you.
henry hawks
henry hawks
19:37 15 Dec 23
Great people, great attention to fit and finish. Took 3 months to get my Tesla done, due to Tesla's delay with parts, but CR did an amazing job. Even fixed my curb-grinded rims without being asked. Above and beyond.
Neeraj Rajbhandari
Neeraj Rajbhandari
19:37 13 Dec 23
Collision restoration did an amazing job of fixing the car to its original form
David Nicolato
David Nicolato
18:03 13 Dec 23
Always a great job!
carol jackson
carol jackson
21:11 12 Dec 23
I Recently had my car repaired by Collision Restoration I was referred by my Insurance Company. I met Nicole First, She's is so amazing pleasant and very professional. Also the staff was great. I would Definitely Recommend Collision Restoration
Shawn Rahman
Shawn Rahman
22:35 04 Dec 23
I've engaged Collision Restoration three times for our Tesla, and each time has been exceptional. In an era where customer service is often overlooked, Eric and Nicole stand out, mastering the art with genuine dedication. Their commitment turns potentially stressful situations into seamless processes. Collision Restoration not only upholds but redefines exceptional service, consistently exceeding expectations. Thanks Collision Restoration for restoring my faith in automotive service [and humanity]. Highly recommended!
Rich Fardo
Rich Fardo
17:27 30 Nov 23
Collision restoration in Fairfield, NJ gets all stars from me. I needed work on my 2022 model 3 and these guys were professional, educated and sincerely friendly! I will never go anywhere else for any automotive repair needs and I highly encourage anyone with Tesla needs to visit them!
Gavin Meyers
Gavin Meyers
20:33 23 Nov 23
I recently had my vehicle repaired at Collision Restorations.I was referred to them by my insurance company. I met Nicole first, she was amazing! The communication between the staff during the course of the repair was impeccable. If you ever have a collision, this is the place to go. They make you feel like family. Nicole is so wonderful and helpful. She made the process so easy. and they have the cutest cats in the office. You will love them!
Ram Subramaniam
Ram Subramaniam
16:02 23 Nov 23
One of the best business I've dealt with. Sincere and very honest. With so much difficulty in sourcing OEM parts from Tesla, they constantly followed up with Tesla and kept me posted in each stage. They were sincere in making sure my tesla is safe before delivering it to me. Since there are very few Tesla body shops.. thought my experience will benefit my EV buds.
Dan Bosman
Dan Bosman
12:09 13 Nov 23
They took care of my Tesla and did a fantastic job - would definitely recommend
Amy Arensberg
Amy Arensberg
20:37 11 Nov 23
Very friendly people and excellent repair work. They detailed the car after the work was completed and it was spotless!
Abigail Julie Schumer
Abigail Julie Schumer
20:09 07 Nov 23
Great place. Very nice, honest people and very good service!
Shawne Kanter
Shawne Kanter
00:30 07 Nov 23
Collision Restoration was a complete pleasure to work with! My Tesla was hit and I needed repairs done before my lease was up. They were so professional and reassuring. Thank you Eddie and Nicole! As I said when I picked up my car- hope to not be back anytime soon - lol. Would love to run into you at a restaurant. Seriously- they were a 10.. Thank you!
Sureyya Uzmezler
Sureyya Uzmezler
23:00 19 Oct 23
Perfect job done
Rabbi Max
Rabbi Max
20:51 13 Oct 23
My teenage daughter started driving last year, and like most teenage drivers she had a minor incident with a guard rail while parking at night. Very minor and she was upset but I told her not to worry we all make mistakes and we would get it fixed. I called up Danielle who I've dealt with previously and she was her usual chipper and charming self.We had an estimate and despite having all those Teslas to work on, they fit my daughters Toyota in, and once in the shop, it was done within a week.The car, even though it's seven years old, looks brand new and I would recommend this shop to anyone who wants a thoroughly professional job.
Dhananjay Agarwal
Dhananjay Agarwal
21:07 05 Oct 23
High quality collision repair on my Tesla. Very pleased with the work and customer service!
D Gesell
D Gesell
13:27 05 Oct 23
I have been a client at Collision Restoration for year. Recently got hit and Eddie, Nikki and their team were great! Car is beautiful and looks brand new. Collision takes away the stress of having your car fixed and you become part of their family.
janeahila Ivyjanet
janeahila Ivyjanet
18:38 25 Sep 23
I recently had the unfortunate experience of being involved in a collision that left my Tesla in need of significant repairs. After extensive research and recommendations from fellow Tesla owners, I chose Collision Restoration.I was impressed by their professionalism and commitment to excellence. Their communication was prompt and clear, providing me with a detailed estimate of the repairs needed and an estimated timeline for completion.They assured me that they had experience with Tesla vehicles and were well-versed in their unique repair requirements.The quality of work performed on my Tesla was nothing short of outstanding. Not only did they restore it to its pre-accident condition, but they also took the time to perform a thorough inspection, identifying and rectifying minor issues that I hadn't even noticed. The paintwork was flawless, and the alignment was precise, ensuring that my Tesla looked and drove as good as new.Throughout the repair process, I received regular updates on the status of my vehicle, which kept me informed and reassured about the progress being made.They even went the extra mile to give me loaner vehicle.I highly recommend Collision Restoration for their exceptional collision restoration services, especially for Tesla owners. They don't disappoint you.
Abhigyan Sharma
Abhigyan Sharma
16:18 23 Sep 23
Highly recommended for tesla repair. Very professional. High quality work.
Julie Prieto
Julie Prieto
03:45 18 Sep 23
"My experience at Collision Restoration was first class and I couldn’t be more pleased with how my Model S turned out. Many thanks to Nicole, the super friendly, warm staff and of course to the entire team, they made the process super easy and I felt they had a genuine concern for delivering a very personal and professional service. I will recommend them to all my family and friends”
Craig Agrusti
Craig Agrusti
21:02 14 Sep 23
All around terrific staff and terrific job fixing my Volvo. Thanks for keeping me posted concerning the progress of the car. Highly recommend
Dave Murphy
Dave Murphy
18:47 14 Sep 23
Leila Burns
Leila Burns
20:11 13 Sep 23
THANK YOU!!!! I knew I was in good hands from the first time I spoke to Nicole over the phone. When I went in to pick up my Range Rover, I met her and the magic crew. These people really are one of a kind - its the kind of service I've never experienced elsewhere! My car is absolutely perfect. They took a terrible situation for me, and turned it all around - and there is something incredible about their ability to do that. They genuinely care, and they KNOW what they are doing when it comes to repairing vehicles. I can't say enough about how happy I am - YOU ARE THE BEST!!! - Leila
Anthony Disano
Anthony Disano
17:59 13 Sep 23
Everyone here has been super fantastic. I have brought a few car here now and every time, the job was done over the top, better than expected. I can’t say enough about them. They promise fantastic, and over deliver amazing! Thank you!
Nadia Belverio
Nadia Belverio
14:05 13 Sep 23
They were the most professional team I have ever met in the repair space. Their restoration was flawless as well as giving my car a beautiful wash and shine on the entire exterior. I would recommend their shop to anyone who does not have a mechanic that they trust already. After meeting the owner during my car pick up, it was evident he cares about every single person and car that comes into his shop.
Chris Binikos
Chris Binikos
21:50 12 Sep 23
Eddie and his team did a great job with my Tesla repair. Looked and drove like a new car! Great job detailing, cleaning and charging my car for me.Thanks,Chris
Jethro Antoine
Jethro Antoine
03:28 09 Sep 23
I value a few fundamental things from the business I entrust with repairing my car. I want them to have the skills to do an exceptional job. I want them to communicate clearly throughout the process and manage my expectations on timelines. And finally, I want the management/ownership of the shop to hold themselves up to or beyond my standards. Collision Restoration in Fairfield exceeded my criteria. They are great! I will recommend them to my friends.
Nancy Araujo
Nancy Araujo
00:04 09 Sep 23
I honestly cannot speak highly enough about Restoration Collision. They did such an amazing job on our car. We could not be happier. The service is amazing. The people are amazing. Would give 100 stars if I could. Highly recommend.
Eric Sanderman
Eric Sanderman
16:35 28 Aug 23
I've visited Collision Restoration twice. In both cases, I was treated with remarkable respect and integrity. This visit, I had a minor scrape that I was prepared to pay for out of pocket. In my mind, it was going to cost me $300 to $500 and I fully expected that. Instead, John was able to replace the damaged trim and buff out the bumper so it looked (almost) good as new for less than $100. Their attention to detail and good customer service is really, really refreshing.
Erik M
Erik M
00:13 19 Aug 23
After getting rear ended at a very high rate of speed, I had serious doubts my vehicle would ever be the same. I reached out to Collision Restoration and spoke with Nicole, who was nothing short of amazing and made the process as seamless as possible. The owner Eddie is also a car enthusiast and great guy who takes alot of pride in the work that his shop produces. Pictures are worth a thousand words, take a look and judge for yourself.
Bhargav Desai
Bhargav Desai
14:19 12 Aug 23
I carefully considered various body shops, including a Tesla one, before bringing my Model Y here (Note these guys are Tesla Certified). I waited almost 7 weeks for the parts, and once they arrived, my car was fixed up even better than when I got it initially from Tesla. The paint job is seamless, and my bumper now matches the rest of the car perfectly. These folks really back up their work, and while nobody's perfect, they come pretty close and stand by what they do. They were able fix the gap in my trunk which was "Within Spec From Tesla 🤣".When I picked up my car the first time, I noticed an issue with the rear glass. Eddie took a look and assured me they'd fix it ASAP. They addressed all my concerns, and now my car looks like it's brand new again. I had an appointment with Tesla, but I waited an extra 2 weeks for Collision Restoration because I trust their experience. I saw their work firsthand during my initial visit.Nicole was a big help, arranging rental car details and being flexible with my pickup times due to my busy work schedule. Glen and Chris were on top of my insurance claims, so I didn't have to worry about a thing. Eddie, the owner, clearly built this business through hard work and dedication. He didn't make excuses if something wasn't up to my satisfaction. Also, even though there were closer body shops, I chose to drive 2 hours each way to come here, and I'm glad I did.Also as a small token of appreciation since i had to go back for the glass (only took a day or two more), they went above and beyond to fix a dent on one of my doors which was unrelated to the accident.
Mariusz Szala
Mariusz Szala
02:23 30 Jul 23
Great service
elvispresleyglance
elvispresleyglance
15:55 26 Jul 23
Everyone has a choice. To be happy, courteous and helpful. Or to simply be a lesser human. Collision Restoration reflects the mindset of the former. Not only are they grand at what they do: they restore automobiles, expertly so, to their original state. But it feels like that is not enough for Eddie and the fine people that make up his team. I say “team” because that is how he views them. He is not their boss. They are colleagues, partners. Somehow they have taken something benign as auto body and made into a genuine craft dressed in a memorable customer service experience. They are from NJ. And they are nice. Really nice. How can that be? I don’t care how it happened but I walked away like they were custodians of my son’s car and as if he sat every night at their own dinner table. They took care of him. Full stop. If you want a profoundly human experience, you will instantly notice a culture and customer service oriented mindset that makes this outfit rise to the top of all that compete in their space. We didn’t meet everyone but for this customer, Collision Restoration holds a treasure that is Nicole and in Eddie, the engaged and thoughtful owner who made sure we left the lot satisfied. They earned any future business of mine and I highly recommend that you seek out their quality services.
Jaclyn Bougades
Jaclyn Bougades
11:30 18 Jul 23
Took a little while, but absolutely worth the wait! Nicole was wonderful and took care of everything- happy to give my business to the team 🙂
Ray Eason
Ray Eason
14:57 11 Jul 23
Some crazy piece of debris on the Garden State flew up from the wheels of a tractor trailer and left a 10 inch scratch on the hood of our Model S, which is black so it was very visible. The highway debris also scratched the windshield as it was flying by.Took it to Eric at Collision Repair for an estimate. I will never — and I do mean never — go anywhere else. Eric was amazing. He was clear, honest, transparent, and didn’t try to upsell into expensive but ultimately unnecessary repairs. This happens a lot in your typical repair place (example: 1 flat tire last year and the local repair place tried to persuade us to buy a set of 4 new tires even though 2 of our tires were only a few months old)You know how you always hear older people say, they don’t make this that or the other thing like they used to? That’s Eric. Truly looking out for your best interest because he knows that a good and strong relationship is worth more than a quick sale. Given the culture of the place, I would drive here from a great distance to get their help.
Russell Zukowski
Russell Zukowski
12:48 10 Jul 23
Great work, great ownership, honest and reliable
Madhav Munshi
Madhav Munshi
19:27 07 Jul 23
Seamless process of fixing my car after it got banged up in my garage. They worked with my insurance and got me my car back in a week.
Parmeet Bhatia
Parmeet Bhatia
00:16 25 Jun 23
Excellent customer service and quality of work!I had major repairs on my Tesla Model 3 owing to 3 incidents both in the front area and rear sides, but after I received my car it looked like right out of the showroom. The outer finish and the aesthetics were beyond my expectations.  As a complementary service, they even cleaned from the inside and the seats and steering wheel were nicely wrapped in plastic. More importantly, they were on top of providing excellent communication, timely service, and an amazing customer experience. I would recommend their body shop without hesitation.Last, but not least,  Glen (my main contact for repairs), Nicole (administrator), and Eddie (the shop owner) are great people to meet and I always had a good time talking to them 🙂
Carlos Carvalho
Carlos Carvalho
17:32 21 Jun 23
I am not one to write reviews, but the service that I received at Collision Restoration was unmatched. They were polite, professional and very accommodating. Not to mention their work was second to none. From the second I walked in the door, to when I pulled my car out of the lot I received amazing customer service. I highly recommend them.
Ryan Lem
Ryan Lem
00:48 17 Jun 23
Vincent Wong
Vincent Wong
18:40 14 Jun 23
A little out of the way but def worth it. Tesla Model 3 bumper was dinged and scuffed up randomly in a parking lot. Called around a few places in northern NJ and was given the runaround. Called Collision Restoration, brought the car for them to take a look, they dealt with the insurance, called me to schedule to bring the car in when part arrived, gave estimated days to complete the job. Smooth, efficient process from drop off to pick up, great service, friendly staff. Can be a bit of a wait to get your car in though, had to wait 4-6 weeks. No wonder there are so many Teslas there! Staff also mentioned they’ll be a certified Tesla service center soon too for anything maintenance related. Awesome job guys! Thank you! will def return for maintenance when it’s time
Narayan Lebaka
Narayan Lebaka
07:05 12 Jun 23
Excellent staff and great service; nothing can beat that!My Tesla had repairs, and I went to get quotes from a couple of them; these guys are pretty reasonable (30 to 40% less) , updating status, responsive, and could deliver on time or before.I highly recommend this place, and you will not go wrong. I drove 40 miles to this place for a reason, and I am happy with the service.
It’sYoBoi DaveyMangybat
It’sYoBoi DaveyMangybat
20:21 10 Jun 23
Loc Huynh
Loc Huynh
15:58 08 Jun 23
I want to thank Nicole and the entire Collision Restoration team for the amazing job they did on my Model Y. They were so professional from start to finish and keep me updates. I can’t recommend them enough. If you own a Tesla and need body work.
Hammouda Albaridi
Hammouda Albaridi
19:38 05 Jun 23
Sona Roy
Sona Roy
17:31 05 Jun 23
The best repair center I’ve ever been to with incredible repair work and professionalism. I had just moved to NJ from MA, and I was hit by another driver and the right side of my car was scratched and dented. I was prepared to wait a few months for parts and labor (as is normal for Teslas in MA), but imagine my surprise when they ordered parts and completed the repair within a few weeks. The quality of the repair (my car looks brand new!), speed of the turn around time, and the professionalism of the team at Collision restoration means my entire family will be going to them for any future repairs.Thank you Nicole, Eric, and Eddie for your help.
Sean Hickson
Sean Hickson
02:21 04 Jun 23
I recently had the pleasure of working with Collision Restoration to repair my 2022 Tesla Model Y after running over a truck tire in the middle of the road. From start to finish, my experience with this auto body shop was nothing short of exceptional.First and foremost, I must commend Nicole for her outstanding customer service. From the moment I arrived, she greeted me warmly and made me feel at ease during what was undoubtedly a stressful time. Nicole was attentive, knowledgeable, and went above and beyond to answer all of my questions. Her friendly demeanor and willingness to assist made the entire process much smoother.Throughout the repair, I had the pleasure of working with John, who was the technician assigned to my vehicle. I cannot express my gratitude enough for his meticulous work and dedication to restoring my Tesla to its original condition. John's attention to detail was evident in the flawless repair job he performed, leaving no trace of the unfortunate accident. He consistently kept me informed about the progress of the repairs, ensuring that I was well-informed and reassured throughout the entire process.The communication at Collision Restoration was truly exceptional. Whether it was a simple update or a more complex discussion about the repairs, I always felt like a valued customer. Their prompt responses to my inquiries and their willingness to address any concerns promptly were remarkable.In addition to their outstanding customer service and communication, the quality of the repair work was top-notch. The results spoke for themselves – my Tesla Model Y looks as good as new! The team at Collision Restoration demonstrated their expertise and commitment to delivering exceptional results.I highly recommend Collision Restoration to anyone in need of auto body repairs. From their friendly staff to their meticulous workmanship, this shop has exceeded my expectations in every aspect. I am grateful for Nicole's warm and welcoming demeanor, as well as John's exceptional skills and attention to detail. Trust Collision Restoration with your automotive needs, and you won't be disappointed!Thank you again, Collision Restoration, for providing me with a stress-free and exceptional repair experience. You have earned my highest praise and utmost respect.
Viral Jogani
Viral Jogani
04:05 25 May 23
Recently repaired my Tesla here after someone hit me from behind. Folks at Collision Restoration were amazing to work with from the beginning. It took awhile for the parts to come, but my Tesla was returned back to me as if it was brand new! Cleaned inside and out. Would highly recommend and come here again for future repairs. Great people who provided great service!
Vishal Lala
Vishal Lala
17:11 20 May 23
My Tesla needed repair to the trunk from a rear-end accident. I picked Collision Restoration based on their ratings. I am so glad I did because my experience mirrored those of scores of others whose reviews I relied on to make the choice.Collision Restoration went above and beyond in ensuring the car was repaired so much so that the back of this three-year old car looks brand new. They did an exceptional job of detailing the car, making both the outside and inside look like we bought the car yesterday.I highly recommend them.
Akshay Vachhani
Akshay Vachhani
21:09 13 May 23
Collision Restoration team was a pleasure to work with in getting our Tesla back on the road in short order. Would definitely recommend them for collision repairs to Tesla cars.
George Powell
George Powell
19:36 11 May 23
Was recommended by a local body shop that did not work on Range Rovers. Spoke to Nicole from day one she took care of all the details. Kept us up to date on the process. Highly recommend using for auto body repair.
Kate M
Kate M
03:01 11 May 23
I am way late on this, but several months ago someone backed into my car pretty hard in a Dunkin drive thru & I took it to Collision Restoration. I know NOTHING about cars, totally clueless, and they put me so at ease. They walked me out to my car and showed/explained every single thing they were going to do to fix it, and then once they fixed it they once again took the time to personally show me what they did. Highlight: they cleaned my car top to bottom, inside & out and finally got the goldfish crumbs out of my son's carseat - I was DELIGHTED! Everyone was so nice & the experience was so positive & easy that it *almost* made me glad that person backed into me at Dunkin.
Dave Bergamotto
Dave Bergamotto
10:21 04 May 23
Eddie and the team at Collision Restoration are second to none in this business. My family and friends have been dealing with them for over 40 years . I just visited them and they built a new office and indoor drive thru estimating area that is beautiful !Congratulations and Best of Luck !
Francis Suarez Then
Francis Suarez Then
20:43 30 Apr 23
Very professional, fix my car like nothing happened !
Josh Ellison
Josh Ellison
20:33 24 Apr 23
Was speaking with Nicole from the start. Spoke to 3 or 4 Tesla approved body shops in the area and they were all hesitant to even take my call.After speaking to Nicole, my car was picked up within an hour of hanging the phone up. Needless to say, when I got my car back, it was detailed, ran perfectly, looked as good as it did when it was new, and they even went above and beyond and fixed some of my curb rash on my rims.Only negative (had nothing to do with Collision Restoration) was my car took a little longer than I'd like to get completed, but that's not on the body shop... Tesla doesn't stock certain parts or they are backordered, etc.. That's a Tesla issue.When I picked my car up, it was out front waiting for me and was in and out in 2 minutes.Thank you!Josh Ellison
Dmitri Gartshein
Dmitri Gartshein
17:24 13 Apr 23
Vin Varkey
Vin Varkey
00:54 12 Apr 23
Excellent work and excellent service. I would highly recommend them.
Peter Sroczynski
Peter Sroczynski
09:01 11 Apr 23
Weiyi Cui
Weiyi Cui
23:15 10 Apr 23
I am so happy with the excellent work offered by Collision Restoration for my Tesla. perfect job and great communication. They also delivered my car back to my house. highly recommend!
William Zarbock
William Zarbock
14:52 04 Apr 23
The most professional and pleasurable car repair experience I have ever had. From a quick and acceptable to quote to the text message yesterday asking if I wanted a 'sandwich' or an 'omelette' for me to enjoy while I waited for my car to be fixed. I was in and out in 90 minutes and done perfectly. Having breakfast with the owner Eddie, I observed how the culture of this company permeates to employees and to customers - resulting in all of the positive reviews I read before entrusting my Tesla for repair. I hope I do not need Collision Restoration's services again soon, but I know where to send my friends when they need help.Update:Three months later, my wife had an accident with her car. This experience cemented by prior view. Calling from the accident site, Nicole was accommodating. She immediately sent a tow service (certified in Tesla transportation). John, who prepares estimates, thoroughly assessed the damage and provided an accurate parts and labor report for the repairs.Collision Restoration is rated by my insurance company as a 'premier car care facility' , and works with the insurance company to the satisfaction of both parties. Collision Restoration has the resources and expertise to get the job done right. In addition, they have a large selection of parts in stock, which helps to speed up the repair process. For example, the exterior metal and plastic pieces were in-stock and painted almost immediately. This, reduced the time to finalize repairs once the remaining parts were received.Daily status updates kept me informed throughout the process. The car was cleaned to be showroom new. Nicole, John, Eddie (the owner), and Danielle made the repair a painless and surprisingly enjoyable process. They are reliable, knowledgeable, and provide excellent customer service. I highly recommend Collision Restoration to anyone needing car repair services.
Beata Biały
Beata Biały
18:33 28 Mar 23
Excellent service and great experience with this body shop. Perfect job, great communication during all process and everything on time. Highly recommend Collision Restoration! Thank you all!
Angela Thomas
Angela Thomas
12:21 18 Mar 23
My 2023 Tesla Model 3 AWD sustained significant damage to the back rear. I was hit while parked 2 days after getting my car. The other vehicle hit me directly where the charge port is located. There was extreme structural damage to my car. I read reviews on this shop and brought my car to Mr. Ed. Although he had a lot of cars already to repair, he helped me during a very difficult time! My car now looks as good as new! Nicole was also very helpful during this process! The entire team at Collision Restoration is skilled and welcoming! Thank you for helping me!
Mike Abrams
Mike Abrams
21:34 14 Mar 23
The best in NJ. Nicole & the whole staff were phenomenal, my car looks brand new. Just got it not even an hour ago & I’m amazed at the work. 100% legit & professional. Will recommend to any & everybody. Thanks again to them.
Mostafa Elezali (Tifa)
Mostafa Elezali (Tifa)
14:28 10 Mar 23
Deborah Lewis
Deborah Lewis
17:34 04 Mar 23
We highly recommend Collusion Restoration. The supply chain issues of 2022 resulted in an extended wait list for repair. Collision Restoration is well worth the wait! They are very knowledgeable and very easy to work with. Communication is never a problem. Excellent results. Nikki, Eric, and the entire staff are the best!
Ria John
Ria John
22:06 03 Mar 23
Collision Repair did an amazing job on my new car. The employees are very responsive and will get you an answer right away. When I got the car back from them, it was missing the charging adapter. They mailed one to me right away. I highly recommend this body shop! 😊
Eric Barsegian
Eric Barsegian
15:19 22 Feb 23
Honestly can’t say enough good things about this shop! Eddie is a great human being ,very personable and was super helpful and great to deal with from start to finish. I ran into a problem with another shop and he was there to help He gave me a great advice and connected me with right people to get things moving. I highly recommend them⭐️⭐️⭐️⭐️⭐️
jordan golusinski
jordan golusinski
22:20 17 Feb 23
I read online that this is the #1 certified Tesla repair shop in New Jersey (and somewhere top 10 in the nation) and after my (extensive) repairs, I can see why. A huge THANK YOU to Eddie, Eric, and Nicole for a timely fantastic job on my repairs. Within a days of dropping my car off with no notice to them, they communicated with my insurance, I received an estimate from Eric, and he informed me of my estimated out date. As the parts shipped in, Nicole kept me up to date on the status of my repairs. The repairs ended up being competed early, 4 days before the estimated out date! Such a big repair job and it came out perfect. Picking up my car was like when I first got it (they also offered me breakfast & a water). Nicole walked me out to it to ensure I was happy with the job and I 100% was. Steering wheel wrapped in plastic, paper “Thank You” mats on the floor to keep the car clean and it even had that new car smell again (I had spilled coffee all over the interior during the accident). Just an outstanding, over the top job. I have found my shop for any future repairs and will happily be recommending them!
ULeeT
ULeeT
18:58 15 Feb 23
Eddie and the team at Collision Restoration are nothing short but incredible. Eddie is a rare and great human being, they don't make them like him anymore that's for sure. They took care of everything with my car and made this entire stressful situation easy. I couldn't be more grateful for them. Their attention to detail is top notch and the ONLY place you should bring your car to. Thank you again for fixing my car I couldn't be happier!
kwik korner
kwik korner
13:32 12 Feb 23
Amazing place, excellent staff ,Nicole Eddie, John & Richie, and the rest of the team all professional & friendly, the communication was great through out the process, I took my tesla X 2017 after getting hit by a deer, they did a great job, I couldn't even tell this is my car, it looked fantastic and better than when it was before. my entire experience was amazing, I will recommend collision Restoration to every one I know. Thank you all for doing a great job.Iyad
Pil Kang
Pil Kang
07:58 07 Feb 23
2021 Tesla Model YI have to give 5 stars for collision restoration in fairfield NJ for their work and service. They take pride in their work and they care about their customers. Your car work might get delay due to the supply issue. Ask which parts are causing the delays so you can be aware of the timing.Pros - Body work is 5 star. Detailing is 5 star. (You will get a free detailing)Cons - Due to the semiconductor shortage issue, your parts might be delay. This is not something body shop can control.
George Raskulinec
George Raskulinec
16:25 06 Feb 23
My daughter needed some minor body on her Camry. I’m not an expert but it seems to me they did an excellent job, even going above and beyond to fix cosmetic damage on the bottom of the front grill and buffing out scuff marks on the rear trunk lid.They clearly take pride in their work and their reputation is important to them. Well done Eddie.Thanks.
M W
M W
18:29 05 Feb 23
Had a great experience getting our vehicle repaired after getting hit by a deer. Factory certified techs, only oem parts, great communication and they dealt with the insurance company directly. Not sure what more you could ask for, thanks again!
Mustapha Kamara
Mustapha Kamara
13:48 31 Jan 23
Excellent workmanship and great customer service. Nicole kept me updated with progress once I had my appointment. John made sure my insurance repair estimate was up to Tesla specs and Eddie makes a good strong coffee.
Charlotte Frank
Charlotte Frank
19:58 25 Jan 23
My insurance company, Selective recommended Collision Restoration when my car was hit in early October. I called Collision Restoration and Nicole was nothing if not gracious and helpful. She asked if the car was drivable and it was but there was plenty of visual damage. She explained that they were very busy and it would be early to mid-January when they could take it in for repair. I still wanted them to do the work as I had nothing but great reports about them! We agreed that I would bring the car over later that morning so they could give Selective and me an estimate of the work needed. When I arrived, it was immediately examined and I was carefully walked through all of the process if I decided to go with them. John even had the driver door adjusted so it was easier for me to use it (post accident). I did choose to work with them. December 23, they called to say that I should bring the car in on December 27. When I delivered the car, I was told to expect it back in 10-15 business days unless they had any surprises or needed additional parts. It was January 13 when they texted me to say that they were waiting on some additional parts. They texted me again on January 19 and 20 with updates.We picked up the car on January 20, it was beautifully repaired (looks brand new). The balance (our deductible) paid and we were on our way. Everything about the experience was first class and I can only say, if you need repair work, this is the place to go.
Ken R.
Ken R.
01:43 21 Jan 23
Big time family feel! Very knowledgeable and accommodating. You know your car is safe after they are done fixing it. Brought my daughter's car there. That's how much I trust them.
Peter Susberich
Peter Susberich
19:26 18 Jan 23
They did a great job on my repair. You cannot even tell the car was damaged before.
Beau
Beau
18:38 09 Jan 23
Recommending this place to everyone I know!! The whole team is amazing, so helpful and kind. So I went to this shop because my tesla got flooded. I had to call in right before their closing time since I had issues with towing trucks(it was right before Christmas). They however waited, and told me not to worry that they would take in my car. Thanks to Nicole, she also helped me setting up a rental car when I arrived. Everything was so smooth and professional there. All the good reviews speak for itself!!!
D Z
D Z
00:16 15 Dec 22
Amazing work. A driver pulled out in front of me, damaging the front of my Model S badly. After searching a bit I found these guys. The reviews are very accurate. They are very detailed, do great work, and are very friendly people who make the process easy.Highly recommend them. Nicole is great, she kept me up to date, Eric was also very informative and friendly. And Eddy the owner is a super nice guy.Before and after photos added.
Dr. Ryan Maher
Dr. Ryan Maher
18:14 12 Dec 22
My Tesla model 3 was involved in a significant accident. Collision Restoration not only returned my vehicle in brand new condition, they kept me informed throughout the entire process. If I could give more stars I would
Mark Lewis
Mark Lewis
23:30 07 Dec 22
Excellent body shop. Awesome communication through the whole process. Its the only body shop I go to and trust.
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