Google Reviews
Alexander Sweetwood
23:03 11 Aug 22
Diana Liz Neris
17:18 11 Aug 22
I went to this office 3 week ago, they try me in a good manner. I ask for an estimate. A guy take the pictures but guess what. I’m still waiting for the estimate. I call them and noting. I went to another shop. Is sad because I will like they work with me. 😑
Michael NJ 08807
16:06 11 Aug 22
I drove a long way to them because they were highly rated and recommended. Even though my repair job was very small, I can still tell that they are very good and professional. Eddie, John, and Nicole are all very friendly and helpful. They were responsive and straight to the point. Quickly replaced the parts needed for my Tesla and I'm a happy driver again. Definitely will bring my car back here (hopefully not too soon!) for any future repair job needed.
Howard Siegerman
01:50 06 Aug 22
Did a great job of repairing collision damage. Excellent communication with Nicole in the office. Entire 25 year old car was detailed and looked like new. Thanks to the entire team.
Alicia Perez
13:16 05 Aug 22
We bought our Tesla recently and was devastated when someone hit it. However, CR helped us out so much! I had originally taken my Tesla to another shop and then they kept delaying the process by months. Eventually they informed us they couldn’t fix it after months of holding on to our Tesla. Turns out they weren’t a certified Tesla shop, and couldn’t get the parts needed. So after research I found CR, and it was a great experience from the beginning. When they called me to have my Tesla dropped off, I was a little stressed because I had to pick up my wife from the airport, get the Tesla dropped off, while getting a car rental all in the same evening. Nicole was amazing in helping me get everything set up so I could make it back to the airport in time by coordinating the rental to be ready as soon as I dropped off the Tesla. Great customer service where they make you feel like a family, and they are very supportive of the military, which I appreciate as an active duty Army soldier. Thank you CR for your amazing service. Hopefully I never have to worry about another car restoration, but if I do, I know where I’m going. -Jonathan Perez
Monique Neblett
21:46 04 Aug 22
I am so ecstatic 🤩, over filled with joy.. this was my second time visiting here for damages to my Land Rover disco… I am so pleased with the job they did omg 😱 it’s like they brought me back a new car each time. I’m very fussy when it comes to perfection and I’m never disappointed with the work they do… I can’t thank them enough ☺️ on top of their work perfection the people that work there are so pleasant and friendly shout 🔊 out to Nicole and Lori… 🥰 I would recommend everyone with car issues to visit here they also specialize in repairing high end vehicles 🚗.
Henry Bernstein
15:30 02 Aug 22
I recently visited Collision Restoration, an authorized Tesla repair shop, for a small scratch on a door of my new Tesla. I expected a steep price for even this minor scratch and, possibly, a bit of a "hard sell." Instead, a staff member guided me to the office where I was introduced to the owner, Ed. I explained the problem and Ed suggested he should take a look. Upon examining the scratch, he immediately said I should not do an extensive scratch removal process, but should simply touch it up. Ed said he would prepare the exact color I needed and, if I came back in 2 days, he would paint the scratch. I returned when he said and a friendly technician carefully touched up the scratch and also gave me a small bottle of the paint plus a brush. The entire experience was excellent and I will certainly return to Collision Restoration if I need any repairs to my Tesla.Henry
Paul N Fasone
00:00 28 Jul 22
Collision Restoration ReviewWhen initially I heard and read all of the great reviews that Collision Restoration has received, I was initially “Too good to be true” skeptical. Let’s cut to the chase, the praise that Collision Restoration receives is well-deserved! Owner Eddie Day takes great pride and passion in running the best auto repair shop that I’ve ever experienced! He is hands-on and in touch with everything going on while trusting his equally talented staff.I had the pleasure of being assisted by Nicole who made the experience as painless and convenient as possible. From seeing to it that Enterprise had my rental on the premises punctually to handling all insurance matters and finishing the job ahead of schedule, I could not have asked for more (and she made me a great cup of coffee too 😊). Nicole also provided excellent advice on additional work I considered recommending that I move forward with some repair items but pass on others.About the repair: My Infiniti FX-35 has never looked better! Curves of the door panel were perfect and the paint job flawless! There is good reason that there are 60 Tesla’s being tended to by Collision Restoration at any given time. Needless to say, then next time I am in need of a repair, I will certainly return to Collision Restoration. No other shop I’ve experienced can hold a candle to them!
Aanarav Sareen
12:46 27 Jul 22
What an incredible shop for Tesla owners. Professional, courteous and friendly. Our Tesla looks better than new!
Jenn F
21:08 22 Jul 22
Come here for most of my Tesla repairs. Nicole is one of the nicest people I have ever met, the whole staff is wonderful! Always on top of it when they are needed. They do great work.
Annie D
13:26 08 Jul 22
There is no need for you to do any additional research if you’re searching for a collision repair shop - this place is THE ONE!The whole team here operates with a family style vibe (cute cats included) - a special shout-out to Eddie, Nicole, Richie, and Mike. With all of the stress and trauma that comes with a collision, this team seriously makes dealing with the aftermath of getting your car repaired a BREEZE.The quality of the work is top notch - with the way they repair and detail the car; it feels like you’re driving it right off the factory lot. My Tesla Model Y passenger side mirror and door panel had to be repaired. The paint job is excellent and the lines are sharp.I am truly happy with all of the work they did and like Richie said, hope to see you never again!!! 🙂
Bernard P. Bernabe
12:13 08 Jul 22
This is the best car body repair shop you will ever have! They’re very efficient with everything from the very beginning though the end of the whole process, they keep you updated frequently of its progress . Thanks to Eric, Nicole & Eddie for their superb customer service & professionalism.
Craig R. McIntyre
07:43 01 Jul 22
If you want to get your Tesla repaired this is the best place to go. The customer service is excellent these people that work there are the greatest. I had 3 cars repaired here excellent customer service.
Eric Passin
15:11 21 Jun 22
Have used them many times with fantastic results.
carla stanziale
20:23 27 May 22
Best experience ever. Would give 10 stars if I could. Eric and Nicole were fantastic.
Omer Nimrodi
18:48 20 May 22
Eddie and his crew are absolutely fantastic. My Tesla was involved in a hit and run (someone hit the car while parked). Collision handled the entire process from start to finish. They worked with Geico (thru the offender's claim) to secure payment and fixed all the damage. It took a couple of days but the car came back brand new, detailed and shining. They helped with the car rental process and with great communication throughout. Thank you!
Li Cai
19:13 13 May 22
Very pleasant experience. Everything goes smoothly and fantastic. Everyone there are nice and helpful. And the cost is very reasonable. The complete car wash was impressed me.
Ana Lucita
23:43 07 May 22
The mechanics at Collision Restoration did a fantastic job. Great service.
jalal Paige
15:25 02 May 22
Super friendly great staff and very professional. They job was dine faster then I expected thank you guys for everything
Brian Stadnik
01:14 12 Apr 22
I want to thank Eddie, Nicole and the entire Collision Restoration team for the amazing job they did on my LRM3! They were so professional from start to finish. They helped with the insurance company and my rental car. Their customer service was the best. I can’t recommend them enough. If you own a Tesla and need body work, look no further!!
Michal Kedzierski
23:52 10 Apr 22
Super kind and helpful people that give one of a kind service
Joe Servidio
18:06 04 Apr 22
Collision Restoration is a great place to do business. They ordered the parts for my repair the day they got approval of the estimate. I was kept aware of delays from the manufacturer and received a call the day my parts came in. They made a top notch repair in the agreed upon timeframe. They helped with a rental car and then detailed my car before they gave it back. I couldn't be happier with their service!
Ksymena Kedzierska
11:23 02 Apr 22
I brought my car to the Collision Restoration after I had a car accident.They performed phenomenal job and everybody was extremely proffesional.
John Hartman
01:09 25 Mar 22
My Tesla Y lives with me 3 hours away in Pennsylvania. I found Collision Restoration online and gave them a call. I first spoke with Nicole and Eddie who told me they would take care of everything and WOW did they ever!! They picked up my car from another shop within a few hours and kept me informed every step of the way.On the day I was scheduled to pickup the car I was several hours early and was invited to hang out in their office and was treated like an old friend. These people are an absolute pleasure to deal with.Oh and the car was BETTER than new. The workmanship is spectacular, it even smelled new! John showed me the completed vehicle and made sure I was completely happy before I paid and left.I live 3 hours away, but if I ever need a collision repair again, this is the only place I will call!If you need your car repaired, just call Collision Restoration, you will be thrilled with the experience!
Mike Rowbotham
22:52 19 Mar 22
I picked them because they were the only State Farm preferred Tesla collision repair shop near me. But it turns out they also have amazing customer service, they kept me up to date throughout the process, they were friendly and the job was done quickly. When it was done the car was as good as new!
Nelson Tun
14:10 18 Mar 22
I am delighted to give a well-deserved positive review for the excellent job they did to my 3 years old Tesla Model 3 which was rear-ended and side scratched. They fought with my insurance to get the panels replaced vs repaired. The results is better than before the accident--just like when it's new. Everybody from the owner to office staff to floor personnel were professional and courteous. The best body shop I have ever been to in my 40 years of driving.
Sherene Hamlin
21:41 15 Mar 22
David Joseph
19:30 08 Mar 22
I was rear ended back in November 2021 and Collision Restoration came highly recommended by an appraiser from NJM Insurance. From the time I met Eddie, John, and Nicole, I knew I made the right decision to let this shop handle the repairs. The team is friendly, warm, but very professional. I liked how Nicole kept me updated often with text messages on how the repairs were progressing. That is a very nice customer service touch. When my Benz was repaired it looked like it came directly out of the showroom. Nice job Collision! I hope I don't get into another accident but if it does happen, you have a repeat customer.
Steve Crumpton
20:20 04 Mar 22
I hit a deer one evening, a few months back, front end damage. Collision Restoration was recommended to me by my insurance company. They cared for my 2016 Nissan Rogue with over 80k miles like it was a brand new, high end car. When I finally picked it up, I was FLOORED at the level of workmanship and obvious pride that was put into fixing my car. If you're on their website for the first time, trust me, this is the place to be.Thank you all for your service and kindness.
Brad Poole
17:44 09 Feb 22
The only place in North Jersey to take your car is Collision Restoration. Absolutely stellar service from Eddie, Nicole & the entire staff. I brought my car there 3 years ago for a bumper replacement, in the last couple of months some of the sensors fell out (still convinced due to the parking garage in the city). Collision Restoration informed me of their lifetime warranty policy and because there was no sign of any damage to the bumper, they took care of it. The honest and hardworking team at Collision Restoration is the reason this has been and will be the only place I will take any of my cars to. I highly recommend Collision Restoration as your new repair spot.
Michael Dub
19:04 02 Feb 22
Just completed a repair on my model 3 and can not say enough great things. The service, communication and professionalism was excellent! My car looks better than the day I got it. Great people who do excellent work! Highly recommend
Kevin Brown
21:35 31 Jan 22
I had my 2020 Tesla Model X taken to Collision Restoration after a car accident. I couldn't have been happier with their staff and the overall experience. It was an absolute pleasure to work with them. I would strongly recommend Collision Restoration.
Janine Canonico
21:00 28 Jan 22
The service on my car was excellent! What I loved more was the communication between myself and Collision Restoration..esp Nicole. I was kept informed the entire time from when to drop my car off to when it was ready. This is a rare thing these days but Nicole answered any questions I had within minutes. I would and have highly recommend Collision Restoration for all of your repairs, big and small! Great people who do excellent work are hard to find!!
Rick Ciappa
17:35 14 Jan 22
Karen M
19:45 12 Jan 22
My SUV was hit by a truck. There were damages to my trunk, bumper, and sides. Brought my vehicle to Collision Restoration. Extremely friendly staff! They helped me get a rental for the duration of the repairs. Love their service and highly recommend!
Erica Constable
14:43 05 Jan 22
The people are amazing. They did a great job repairing my after two fender benders. My Tesla looks good as new. I also added tinting to front side windows plus a strip of tinting on the upper front windshield. I’m so happy to have found this place.
Kris Sona
23:38 02 Jan 22
I needed some repair work after my car was hit in a parking lot and they did a wonderful job. There was great communication- I really loved that they would text updates throughout the process. Also, they helped coordinate with the rental agency, which was another bonus. Not to mention that my car was cleaner when I picked it up than when I dropped it off!
Paul Bajohr
19:36 22 Dec 21
If I could give 10 stars I would! Absolutely stellar service from Eddie, Nicole & the entire team at Collision Restoration. Kept me informed throughout the entire repair process, and the end result is my Tesla Model 3 looks better than it did the day I bought it. If you’re looking for a certified Tesla repair shop, or a body shop in general, I highly recommend Collision Restoration as your new go-to repair spot.
Kate Stitches
13:12 20 Dec 21
Myrna Guiliano
20:14 09 Dec 21
A++++++ TOP NOTCH SERVICE. Came in to have my SUV Repaired after having a fender bender paid through my insurance company. What I did not expect is the top quality work, amazing communication with Nicole and to my pleasant surprise WOW they detailed my car in and out. The care they took stood out. They even covered my interior with plastic after thorough detail. It looked better than the day I drove it out the lot from my car dealer. So very happy! Thank you to the entire team.
Airiann Thompson
19:12 04 Dec 21
Ed and Nicole are genuine and great at what they do. Their team took good care of me and were diligent with getting the job done WELL. The paint job is beautiful as too was the detailed cleaning job upon pickup for my black and white Range Rover Velar. I’m very happy to refer their services.
Yuriy Dudiy
15:06 01 Dec 21
Very responsive, reasonable price, on-time repair. Did some extra work with no charges. My car looks great!
Roman Pazowski
14:04 24 Nov 21
Great body shop. My Tesla looked as good as new. They take great care of the car and keep you up to date, no BS. I highly recommend this shop.
Audrina Ganio
03:51 18 Nov 21
I was in an unfortunate accident with my Infiniti G 37 sedan. The entire front of my car was smashed from a head on collision. While the initial repair did take quite some time to take place I’m glad that I waited because the body work that was done was exquisite. The paint job matches the original paint from Infiniti identically. Once the initial repair started it only took a week to fix. while I can’t speak on any kind of engine repair I’m sure they’re good at it and the bodywork is excellent. Eric and Nicole were very helpful throughout the process and answered all questions I had promptly.
Anthony Sugaste
16:40 17 Nov 21
The crew over there is awesome and fantastic. The level of communication and follow up were second to none. They really treated me well as a customer.The car was giving me trouble with one of the light switches after being fixed. Nicole and company allowed me to return my car multiple times and helped me out by picking up my car and providing me with a loaner. They tried their best to fix the signal, which was eventually solved by having them go to the dealer.Great expereince would recommend to anybody will get the job done.
John Uffer
20:45 04 Nov 21
Thanks to the staff at CR. They did an excellent job. My Tesla M3LR looked better when they were done than when I first purchased it!!
Daria Selepouchin
16:37 04 Nov 21
Carolyn Wallace
23:56 03 Nov 21
Outstanding service from start to finish. I highly recommend! Professional, competent and very kind staff made me feel at ease from the moment I walked in the door. What I anticipated would be a very stressful situation was actually a pleasant experience. I never needed work on my Tesla before and while I hope I never do again it is comforting to know exactly where I will go and who I can trust if I am ever in need. My car looks amazing!
Amir Siraj
20:59 21 Oct 21
Excellent quality and very communicative staff. This shop has repaired all of my family's Tesla vehicles and we couldn't be happier.
John Inguagiato
19:45 12 Oct 21
Unbelievable experience! Would highly recommend them. They were incredibly friendly and professional and their work was above and beyond. Work was done ahead of schedule and our car came back to us better than we left it. We felt like the owners were family and couldn't have been happier with our experience.
Jo-Ann Scotto
21:13 11 Oct 21
Collision Restoration was wonderful. The work was done quickly and professionally. My car looks as good as new. A special Shout Out to Kenny for taking such good care of us!
William Richards
14:56 08 Oct 21
Very good and great service. For the first time they gave a discount. I love these guys. I want them to move to NYC. Great quality and Great people and Great history. Please Northern Jersey, use them
Michael DiPisa
15:03 18 Sep 21
Dropped off my Model 3 to get my front end worked on. Nicole at the front desk is nothing but professional and friendly. The work was done perfectly and as quickly as possible. It looks like nothing ever happened to the car. Hope you never need them, but if you do they're amazing.Edit: Just took a good look at my car the next morning and hadn't realized they did a complete wash, vacuum, and tire shine also! I'd add a 6th star if I could 👍
Judy Avrin
19:48 17 Sep 21
They're the best!!! Eric, Nicole, Teddy, John and everyone at Collision Restoration are fantastic! Over the last 20 years they have done repairs on all of our cars.
Kelly Agnes
20:17 16 Sep 21
My car was flooded from Hurricane Ida and my insurance company told me the car needed to be sent to a shop to be deemed repairable or a total loss. I called quite a few shops that were all inundated and had no room for my car. When I called Collision Restoration a lovely woman answered the phone and shared with me that they too were pretty full. She proceeded to ask me a couple of questions about my car and the damage anyway and so graciously and kindly went out of her way to help me get my car towed to the shop so that it could be deemed the total loss it was. My experience with Nicole and Collision Restoration was incredibly helpful and so easy. The car wasn’t there more than a day before the appropriate paperwork was sent over to my insurance company. When I went to clean out the trunk I was fortunate enough to meet Nicole and she was even more kind and lovely in person. I would recommend this shop to anyone as their focus on customer satisfaction and efficiency is unmatched. Thank You Collision Restoration and Thank You Nicole for making this unfortunate event a little less stressful.
sputsput98
22:40 15 Sep 21
I cant say enough about how pleased i am with the way my vehicle came out after having repairs done due to an accident. Eric and Nicole made the process stress free all the way down to me a rental car and returning it. My acura looks as good as the day i drove it off the lot!! Thank you guys for getting me through this stressful situation and making it as smooth as possible. I Will be using collision restoration for all my repair needs moving forward!!
Alisa Vibulbhan
18:59 15 Sep 21
We brought in our 2020 Tesla Model Y for repair. The whole staff was extremely friendly and timely on their calls. They made sure that everything was perfect for us!
jim morgan
13:10 15 Sep 21
These folks are amazing - twice! I was rear ended a few years ago, and almost cried. My newish Model S was hit by a young man while I was at a stop light. Quick research led me to Collision Restoration, who scheduled and repaired the damage promptly. And perfectly! Sooo, when I was sideswiped a few years later, I returned to my friends at Collision Restoration who corrected the damage again. With the same attention to details. Thank you, Collision!!!
Kai Huang
01:46 14 Sep 21
The best car repair experience ever. Good communication and professional work. Highly highly recommend. Pictures tell a thousand words.
Rita Rud
15:21 13 Sep 21
Superb work and service!
AUDREY RAPISTA-HIPOL
19:45 26 Aug 21
Excellent customer service from day 1 until the car was done.The car looks better than it was before.The staff is super friendly and keeps you updated with status of the car.
Tiffanie Cardwell
01:40 25 Aug 21
Excellent Service. My car looked brand new after the damage was fixed. Best place for Tesla repairs.
Timothy Daly
22:31 21 Aug 21
This is the absolute best body shop in the business they go above and beyond what they're suppose to do. 2 weeks after they fixed the car we had a problem unrelated to the body work they helped me when they didn't have to. This is my only shop from now on , great people that i highly recommend
Peter DellaBella
19:10 21 Aug 21
It is a great feeling when you find a service that actually meets all of your expectations, or better yet, beats your expectations. I never write reviews and yet I had to here. This is a truly great company. I've brought my Tesla in twice. Once when someone backed into me, once when my car flooded. Both times, I got nothing but the best and most professional of service: nice people, they explain everything, itemize the issues, they call and keep you apprised, they work with insurance, they are really skilled at what they do, are detail oriented, and both times my car came back looking brand new or somehow even better. These are can-do people.Nicole is excellent, John is excellent, and Eddie runs a great ship. It starts right from the top.
Monique Jordan
14:58 21 Aug 21
This place is by far one of the best auto shops I have done business with. I recommend anybody needing their vehicle serviced to have it serviced with them.When you call you will speak with Nicole she's the best. She will keep you updated on the progress of your vehicle while it is being worked on. Thank you collision for everything ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Kaysee Hill
21:06 20 Aug 21
My experience at Collision Restoration was wonderful! The staff was friendly and communicated with me throughout the entire process of my car repair. They were easy to work with and very knowledgeable. Would definitely recommend!
Jean Stoloff
22:08 19 Aug 21
Restored to perfection! Big thanks to Eddie, Nicole and John for repairing my car to showroom condition inside and out. Team is professional, has very high standards and kept me well informed of status. They get my high recommendation!
Fredrick Barrett
20:28 09 Aug 21
The service was exemplary Nicole handled me with kid gloves. They did repairs that the dealership could not diagnose when I got my car back it was wash cleaned and detailed this is an excellent company and all Tesla shops should learn from collision restoration
Jeremiah Khalil
20:19 09 Aug 21
Amazing experts who are truly looking to help their customers. Very kind and smart people who are great at what they do. Definitely would recommend.
Kamal Kalsi
22:08 06 Aug 21
This is by far the best body shop I have ever worked with. Repairs were done quickly and they communicated with us through every step of the process. They truly went above and beyond the call of duty in terms of their customer service. My Tesla has never looked better. Thank you to the entire team at Collision Restoration for your professionalism and exceptional service. Will be referring all my friends and family to you.
Doug Miller
21:07 06 Aug 21
The level of professionalism is amazing. I have dealt with other towing companies before but never have been treated so well and with such respect.
Brittany Maguire
13:28 06 Aug 21
HORRIBLE service by Nikki, completely inappropriate. If you ever have a question on something they may or may not need to do to your car DO NOT speak to her. She had two completely inappropriate interactions with me because I was asking about an estimate she had sent (2 weeks late) .I would never step foot into that place again out of pure embarrassment. It is a shame she is the receptionist because the owners seem like nice people. She has been in the business 32 years and has little to no customer service professionalism.
John Recchia
23:54 31 Jul 21
Awesome experience, great people, even surprised me with a cleaned car. Would absolutely recommend!
Michael Tillero
01:10 31 Jul 21
Marie Corallo
03:32 28 Jul 21
Amazing service! Quick and painless. Highly recommend!
Dhruv P
14:53 17 Jul 21
Friendly customer service, people were really nice, and attentive.
Kirk Smith
12:38 15 Jul 21
Had a rust spot on the side of my car. Fixed it 1 day ahead of how long they said it would take. Even fixed a scratch of my doing on that same side! Inside smells great! These guys do fantastic work and are beyond professional and courteous. Highly recommended!
Kirk Smith
12:24 15 Jul 21
Collusion did a fantastic job replacing my bumper. While I'm hoping I never have to see them again due to getting rear-ended or worse! I would definitely choose them again. Highly recommended!
Michael D
13:12 14 Jul 21
Excellent work, fender and bumper in my lexus look new. Text message updates kept me informed throughout repair. They managed within the guideline of insurance estimate.
Rob Lieberman
14:57 09 Jul 21
I just picked up my vehicle this morning and I wanted to share my pleasant experience . Unfortunately because I'm not such a great driver I have had three self-inflicted occasions to use Collision Restoration and each time they exceeded my expectations by far .Today was unique in one aspect and is a reflection of the service that I have received on each occasion. As a result of them not having to use as much paint my repair bill was lower then the estimate . How often do you hear that happening ? I cannot recommend them any more highly should you have occasion to have your car repaired.
Alvin Cintron
04:42 28 Jun 21
Cindy Katzeff
20:10 24 Jun 21
Excellent service. Everyone I worked with was friendly and helpful. The work done on my car was on point. Car looked great when I left.I highly recommend Restoration Collision.
Amanda Dion
00:14 24 Jun 21
I have never been to a better business than Collision Restoration. Every single person I spoke to was beyond accommodating and kind to me. Nicole is awesome! Their work is impeccable as well. I hit a wall in a parking garage and they fixed it like nothing ever happened. I don’t live close to them however if I ever need anything done to my car I will 1000% be returning to them for work. Great business, great people, great work. 500 stars!
Harvey Fein
11:19 23 Jun 21
I read a bunch of the reviews before I brought my model 3 for repair. Service, quality, professionalism, yada, yada, yada, all true.
nelu voca
16:01 18 Jun 21
I had my Audi repaired here. Very smooth experience, they handled the insurance aspect. Very professional repair, car looks great. Many thanks to Eddie, Nicole, Dennis, Mike and the whole team at Collision Restoration. They made sure I was comfortable through the whole process and even covered the extra days for car rental while waiting for the parts that were delayed. I would highly recommend this place for any car repairs.
Xander Gansman
15:37 17 Jun 21
I'm a car guy, very particular about my cars. I had a small scratch on my brand new Tesla Model 3 Performance, and was honestly devastated as I thought my car would never look as good again. I was very wrong. Somehow stumbled across these guys through the good reviews, and immediately knew this was the place I needed to go. When I got there, wasnt hard to tell the reviews were all real. These guys are truly the best body shop in the business. Few days later, my car looks better than new, paint match is top tier. Can't tell a thing. Car was detailed, sanitized, and they even put clearbra on a few trouble spots for FREE. I told John he gained a lifelong customer and I wasn't lying. If you want your car to look right, take it here. Hands down the most honest people in the business.
Brian McCabe
20:52 16 Jun 21
Took my 2018 Tesla Model 3 in for some body work. John was quick and thorough and had me out the door 10 min later. He drew up an estimate quickly and handled all the transactions with the insurance company (of the guy that hit me.) He was great. Nicole did an excellent job of keeping me appraised of what parts were ordered and when the would arrive. Once the parts came in, they were able to take care of my car right away. Nicole worked with the insurance companies and offered to help me get a rental if needed. Dropping the car off was a breeze. When they were done, I picked up the car and it was vacuumed, sanitized, and even the tires were cleaned. The car looked great. When I got home I notice a small faint ripple on the trunk near the license plate. I had filled out an online survey and Eddie the owner saw that I had seen this ripple. He called me up and asked me to bring the car back so they could "make it right." He set me up with a rental, fixed the faint ripple, and fixed a door ding - all at no charge. I hope no one hits my car again, but if they do, I know that I will be taking it Collision Restoration. These guys are the best.
Brian Kida
19:32 16 Jun 21
AMAZING PLACE! DO NOT GO ANYWHERE ELSE!!! Came to get a dent fixed on my tesla model 3 and they fixed it within 2 hours. Amazing service, amazing repair, amazing place. highly reccomend this to everyone!
Christopher Williams
14:35 11 Jun 21
Within my first week of ownership, I had a small mishap with my 2010 Cayman S!I was referred to Collision Restoration by a third party and was a bit wary about turning over my new car to just anyone. I called and spoke with John, who immediately knew what to say to put me at ease.Happily, my car did not need bodywork. Despite this fact, John coordinated and supervised PDR and clear bra vendors who made my car look as good as new. I now know why John and team have consistent five star ratings! I would not hesitate to recommend them or use them again!
Dave Malcolm
16:25 07 Jun 21
Collision Restoration is the best repair facility I have ever done business with in my 50 years of driving. The work is of the finest quality and the staff are friendly and are happy to make sure your repairs are done right. This is the only repair facility I will use. Great work done by great people.
Kenny Wu
20:33 04 Jun 21
Absolutely love the service John and Nicole provided. I brought my Tesla model 3 in and they quickly fixed the dent but not only that also cleaned and charged it as well ! They go above and beyond for the ultimate customer experience.
Alan Paterson
21:15 26 May 21
These folks really take pride in their work. I had some undercarriage damage, they did an incredible job. Car interior had been detailed, everything was as new. Steering wheel was covered, it even had a new car smell inside. They even left me a container of touch up paint! I would highly recommend this business for all of your car body work. Thanks!
jim skahill
15:23 26 May 21
First class in every way, very impressive customer service from everyone at this location. The best.
Eric Newnham
03:06 11 May 21
GO NO WHERE ELSE!!! I’m very particular and place a priority on great customer service. Collision Restoration sets the bar. I was blown away by there kindness, consideration, and extraordinary professionalism. My car got hit in a parking lot in West Caldwell. I was upset that my car was damaged and dreading the repair process. I was given their name by the insurance company and read the customers comments and selected them based on the reviews I read. As soon as I finished my first call with Nikki I knew I was in the best of hands. She walked me through the process, explained how it would work (they do everything) and made arrangements for a rental car so I could leave after they took in my car. Throughout the week I was sent text messages with updates and I got my car back in better condition then when it arrived. See the picture I included. It was like they gave my Jeep a spa day! I’m not eager to get hit again but if it should happen, Nikki, the owner Edward and the rest of their team will be the first people I call.
Karen Morse
12:57 10 May 21
The team at Collision Restoration rocks!Had some minor body damage on my Tesla Model Y.John and the entire team run an efficient and friendly shop. My car was done in less time than promised and the work was done to perfection!While I hope I don’t need their services in the future, if i do, it is the only place I will consider!
Tim Spitzer
12:08 01 May 21
Eddie and his team made our Model X look pristine! Prompt and immaculate service repairing dents to the rear. Looks like new.Couldn’t be happier. Tim and Beth
David Pan
05:15 30 Apr 21
Went to a Tesla SC to get a knocking noise looked at but they could not resolve it but the staff here took care of me when I called and told them about situation with SC, they were extremely helpful and ended up fixing it on the spot when I took my care in for them to take a look. I will always contact these guys first before I let anyone do anything with my model x. You can trust them with your Tesla!
Matt Breitel
22:34 28 Apr 21
Eddie & John really took great care of our Tesla! Our car is back to brand new. They kept me updated throughout the process and even fully charged my car and cleaned it head to toe before I picked it up. Everyone was extremely professional, nice and wonderful to deal with.
Saranath Narasimhan
16:58 19 Apr 21
I just picked up my Tesla. I don't write a review this quick but Eddie and team truly deserve the top rating across the board. Honestly, I think there are other businesses that can learn from this level of customer engagement and support. Here are a couple of great examples:1. They were in touch through the process, polite and always responsive2. They did such a nice thing by giving me a discount on my deductible3. The car was cleaned, charged, and sanitized for COVID!!Huge shoutout to Nicole who so kindly even give us a restaurant gift certificate.I think I've found THE shop to go to for all car repairs! I'd recommend them to anyone in the area!
Omar Benitez
15:56 14 Apr 21
The best in tesla certification repair!.amazing costumer service. They treat every costumer with love and respect.
Kai Lin
14:22 08 Apr 21
I have been working with collision restoration for a number of years. The service here is superb, the level of professionalism received by all the staff here is amazing, it is truly world class.I have been to countless shops, and Collision Restoration has proven to be consistent, always give the most honest opinion in getting the right job done and most of all, I am always left satisfied after each phone call and visit.
Maryellen Vandunk
15:40 07 Apr 21
I'm so glad to I went there to get my car fixed.
Lisa Violante
13:23 06 Apr 21
Amazing, Effortless, Easy, Accommodating, Convenient, Friendly, Clean, Professional, Quality, Timely and did I say Amazing!!
Alex Lesslie
14:23 02 Apr 21
I took a company Tesla Model 3 to Collision Restoration for some body work (bumpers, rockers, paint, etc.) and I couldn't be more pleased with the outcome. The car was spotless when I picked it up and looked better than I've ever seen it! John managed the job and constantly kept me in the loop throughout the process. I knew everything was in good hands. Every staff member I spoke to was incredibly professional and I wouldn't hesitate to bring another vehicle their way!
lisa violante
03:33 28 Mar 21
James Amendola
21:51 26 Mar 21
I took my Dodge Ram here for repair. Everyone is courteous and helpful. Dennis was very prompt with writing up the estimate and getting it to my insurance company. Eddie kept me up to date with the progress of the repairs as things moved a long. I highly recommend Collision Restoration for any body work you may need. Thanks again to Eddie and his very professional staff.
Georgia VanDerwater
18:14 24 Mar 21
Someone bumped my front bumper when my car was parked on the street and I was SO worried I’d have to replace it and spend $800+ on a new number when I saw that it was sticking out a bit. I found Collision Restoration online and stopped by after work— Eddie checked it out and told me he could fix it no problem for only $35! I was so surprised and relieved. Will update review once it gets fixed.
Abhi K
16:14 18 Mar 21
After an unfortunate incident, my brand new Mercedes had multiple scratches all over. Some were very deep. Every body shop I visited wanted to repaint 3 panels which would have costed me over $2k. But Eddie was honest and agreed that we don’t have to repaint. He agreed that it may not be perfect, but he will do his best to get rid of all the scratches. After he was done, I am unable to find any of the scratches. They are all gone. I will highly recommend Collision Restoration!!
Judy Rudman
16:14 05 Mar 21
I was recently in a terrible car accident in which my new Audi A7 was t-boned and almost totaled. I was sure my car would never be the same(or myself). When looking for the right people to take care of my car, I fortunately found Eddie from Collision Restoration. I cannot express enough how incredible Eddie and his team are. They went above and beyond and treated my car as if it were a family members. His whole team, especially Nikki could not have been more professional and communicative throughout the whole process which was about 4 months. They picked my car up and delivered to it back me. My car was restored to an even better condition then when I first got it. It drives better and looks newer than new!! I am beyond thankful to have found them during this time and highly highly recommend Collision Restoration!! They get a 10,000 plus/10 rating in my eyes.
Leslie G Brown, ABR, SFR, AHWD
15:46 28 Feb 21
Eddie and Nicole are the best! They kept me informed the entire time they had my car. The work is unbelievable. I never had to call them to check on the status I would take my car there each and every time
Eric Visaggio
19:52 22 Feb 21
I wish there were more service boxes to check. Collision Restoration and their staff went above and beyond like you probably here from EVERYONE. I hit a median with my 2020 Terrain on the parkway and they welcomed it into their shop the next morning. I think I spoke to an insurance agent once, they handled all of that, even supplemental because Progressive needed another quote for more parts. Every dilemma I ran into throughout this experience, Collision was there to make it almost seemless. They provided detailed updates on the progress of the repairs and always reassured me that the car was going to look great, which it does. In fact it rides better than it did before the accident.All in all, great experience despite the circumstances. A+ all around.Thanks again CR for the amazing job you did for not only me, but for many others as well.God Bless.
Ojas Ray
21:08 19 Feb 21
Eric was very friendly and honest. He took care of the whole process of ordering the right glass, install -- Tesla glass install is not a simple process -- but working with Collision Restoration was!
Donna Weinberg
13:24 19 Feb 21
I am an extremely discerning consumer. My Mercedes suffered great damage from hitting a deer at high speed. I had heard positive things about Collision Restoration and despite the fact their location was not convenient had my car towed there. I can not say enough GOOD things about my experience! Communication, effort to obtain delayed parts in a timely manner and quality of work;all over the top impressive. In a world where so many people misrepresent themselves, Collision Restoration proved just the opposite. Honest, forthcoming and pride of workmanship delivered a finished result of a car that runs and looks perfect!
mrsnappy52
17:52 17 Feb 21
To the Googlers out there as well as the motorheads looking for the best. I have utilized Collision Restoration for a number of years now. At some point every family vehicle needs some TLC. More importantly, everyone needs a trustworthy and knowledgeable staff to do the work competently to ensure quality and safety. Collision Restoration has always been this families go to company!There staff is well respected by the insurance industry, as many of them utilize Collision Restoration as there go to facility. From the office personnel handling your claim, to the people on the floor bending and painting the metal. You are without a doubt in the best hands !Jeff Gennari
ben x
16:50 17 Feb 21
Steven Callie
01:44 17 Feb 21
John was amazing, I brought my Tesla there as they are a Tesla approved body shop and the work was outstanding! Almost as important it was done in a timely manner. Nothing but professionalism from john and Nichole! Highly recommended and will absolutely go there again.
Franklin Medina
21:19 05 Feb 21
They did a good job on my Range Rover 2017 they are very good and responsible people. I recommend them 100 percent
Michael Piagentini
15:40 04 Feb 21
They were amazing to work with! I had thousands of dollars worth of damage to my jaguar and they did everything to perfection! I got my car back and it was cleaned, sanitized, and in show room condition. I would highly recommend them to anybody that needs auto repair!
Robert Devens
21:47 28 Jan 21
I can’t say enough about my years of experience with Collision restoration. Just picked up my Jetta after my son hit a deer. Car looks great and very clean when I picked it up. Thanks Nicole for all you did to make this experience simply amazing.
Andrea S
20:33 28 Jan 21
Collision Restoration did more than was expected. They did an excellent job with the repairs, and my car looks fantastic. It's cleaner and shinier inside and out than it's ever been. Thank you for your speedy excellent repairs and awesome customer service! I highly recommend them!
Ashley Oblinger
16:54 28 Jan 21
I just wanted to thank the team over at Collision Restoration for helping me out with the security screws on my exterior ezpass tag. They literally took care of it in seconds. And Honda wanted to charge me so much money just for labor alone. Hundreds of dollars.I’m offended. I spend a lot of money there. The team at Restoration wouldn’t take any money from me as I wanted to thank them so very much for seeing me last minute.This is quality and professionalism you just can’t find anywhere.After getting my wife’s car painted and my own project cars accents painted there is no job too small or too big for that matter.I’ll be bringing you some more work ASAP as I know I have a trusted body shop.Thank you all so much. What a crew!
jennifer wright cancel
18:22 21 Jan 21
I wish 5 more stars were an option Eddie and Nicole and the Gang at Collision Restoration are top notch they go above and beyond. They don't treat the ppl who walk threw there door like a customer they treat you like Family. I have used them on a couple of occasions and I'd never use anyone else.
Omer Hussain
04:35 14 Jan 21
My car was hit by a drunk driver, I contacted Maserati of CNJ they recommended Ultimate collision, I read reviews and got turned off by the consistency of some of the bad reviews. I never did business with them so can’t speak for it. I then did some research came across collision restoration, I read the reviews and saw that they are Maserati Certified technicians as well as other very reputable brands like Tesla, Mercedes and etc. I contacted collision restoration, from the time Nicole picked up the phone to the time I disconnected she had me assured that I was in the right hands. Super friendly staff that make you almost feel like family. They are straight forward and honest people to work with. I was kept up to date via text messages from the time they were disassembling my vehicle to the time they were reassembling it. The tail light had to be replaced and I had tints on them, they called in their tint guy after the tail light was replaced and had him put on new tints. I couldn’t be happier with the decision I made to go with collision and I will always recommend this shop to anyone in need for repairs. Thank you Ed, Nicole and your team for making my car look brand new!!!!
Anthony Cheff
20:48 04 Jan 21
I have used Collision Restoration a few times for a few different vehicles. The crew has always been friendly, pleasant and professional. The workmanship and value has always been better then expected.I would, and have recommended Collision Restoration to Friends and Family
Chandan Mallik
22:23 17 Dec 20
I came to this shop for body shop repairing. They have done an excellent job. Eric one of the team member provided me the estimate and explain me what needs to be repaired. He also took to me rental car place. He was excellent . The repair was done on time. I will recommend them anytime.
Lee Kornbluh
21:45 03 Dec 20
They do tremendous work. Very reliable
Merle Martin
09:29 03 Dec 20
Madeleine Giansanti
15:39 02 Dec 20
Thank you, Collision Repair! I just picked up my Tesla Model 3 after it was repaired from front passenger side damage. I mostly spoke with Nicole, who was accessible and communicative. They provided me with the most stress-free repair job I could have imagined. I wasn't talked down to, everyone I spoke with was professional and courteous. And, in the end my 2018 car came back to me looking beautiful and brand new 🙂
ruth ford
17:06 23 Nov 20
Collision Restoration did a beautiful restoration on our 2017 Jaguar F-Pace. We had a terrible scratch along the right hand side and the work to restore was flawless. The car looks like new; Eddie and Nikki and all the staff were helpful, professional and extremely responsive and we would recommend Collision Restoration without hesitation to anyone. We appreciate the hard work, attention to detail and the going-the-extra mile - Collision shipped our car to and from the shop and everything went smoothly and efficiently. We thank them so much for all the hard work!! It’s great to have our Jag back and looking so wonderful!! Thank you!!!
Desiree Tyers
16:18 20 Nov 20
Eric of collision restoration was the nicest repair person I have ever dealt with ever. He was kind, professional and compassionate. Courteous and trustworthy. I can’t say enough kind words about them after my experience with my 2019 Mercedes Benz c-300 accident in which it was deemed a total loss. Yet I walked away bruised only and grateful for the safety of the engineering.
Mike Caruso
00:48 12 Nov 20
I had a minor issue with my Model 3 relating to the front passenger door panel. Reached out to Collision Restoration and was able to bring my car by on the same day. They were able to quickly address my issue and were kind, competent and professional. I would not hesitate to trust them with more serious repairs. Nice to have a local body shop familiar with Tesla.
Juan Antonio
21:06 29 Oct 20
Professional to the tea! Thanks for your service to my Vehicle! Would recommend.......
Nikhil Mehta
15:19 27 Oct 20
My Tesla Model 3 was in a hit and run incident. I took it to Collision and the whole experience could not have been any better (insurance + repair + car rental). Eddie and his entire staff was amazing. They did a splendid job on the body work (replacing fender and bumper). They kept me updated along the way through text messages. Nicole is super responsive. At the time of pickup, the car was detailed and sanitized, and they gave me extra body and wheel paint to patch it if there are chips or curb rashes, I have never seen any body shop ever do that. They were very detailed with the repairs. I would never look for another car repair shop if I ever need one again. Kudos to Eddie and the team at Restoration for a businesses that puts their customers satisfaction above all else.
Nick Mondelo
11:18 27 Oct 20
My car was repaired flawlessly. Professional service excellent customer service!!!!! Took care of everything from the rental car to dropping my car off because I live locally and it was raining. Above and beyond customer service best body shop in locally and probably in the state!!! Thank you everyone!!!!!
David Vitiello
16:40 22 Oct 20
Fantastic service. They couldn't have been more friendly and accomodating. My daughter's vehicle came back looking better than ever, both outside AND inside!
Jeanna Lucianin
20:52 15 Oct 20
This company is incredible! Having a vehicle that was involved in an accident could be such a stressful time! This company could not have been any more accommodating and professional! They send emails and text messages as the repairs were moving through the process. Their work is impeccable and they guarantee their work for the life of the ownership.The car was sanitized and detailed prior to pick up. We worked with Nicole and Eric- not only were they extremely thorough but also so pleasant to work with. Even the gentlemen that were working on the cars as I was walking through the lot were extremely pleasant and helpful! Hopefully we won’t have any issues in the future, but if we do we definitely know where we are going!
John Kelly
00:36 09 Oct 20
Collision Restoration is the only place I would ever take my cars to for body work. The office staff Nicole and John are very helpful in making the whole process stress free and easy. Eddie the owner is fantastic at making sure my cars are always done to perfection. Michelle M
Linda Saundry
20:48 01 Oct 20
The best in the eastern USA. Completely & overally pleased. Excellent work. Great customer service. Everyone is wonderful ,& caring. They remember their clients no matter how long. The only place I would use, even if I had to wait. Thank you very very much. I had dealers tell me they would never know the car was hit. Looks brand new. ❤👍
Andrew S.
02:25 01 Oct 20
Great service and people. Fixed my scratch and paint within a couple of days. Also cleaned the interior to make my car feel almost new. Thanks Eric for taking care of me and my Tesla!
Minster West
20:54 25 Sep 20
Color Match is a 10! Paint qualtiy and overall experience 10+It doesn't get any better than Collision Restoration!
Israr Khankhel
20:05 25 Sep 20
I had a very good experience with Collision Restoration body shop. During the storm in August my new Tesla model Y got badly damaged the sun roof, back windshield, dent. I was so concerned finding a body shop that will fix it and I can not describe how professional, courteous, quality care, Collision Restoration is. They were very caring like repairing their own car, did an excellent job and dealt with insurance.John was an excellent advisor, Nicole a wonderful administrator and Eddie an amazing owner.My car looks like new again!I will highly recommend this body shop and will use it anytime I need it.Tesla should send all the cars for repairs there.Dorina Khankhel
DaveB
20:38 16 Sep 20
A very professional group with a caring personal touch. My Tesla was restored to showroom new condition. The experience I had was outstanding in every area - quality of work, timeliness, communications, expertise, insurance, loaner... It was a seamless experience as everything was done for me before I even asked. The team was terrific and I enjoyed interacting with them. I highly recommend!
Joel Orris
18:25 11 Sep 20
Unbelievable service experience from the moment I dropped my car off. They gave me daily updates on the repairs and provided me with a rental car upon arrival. They completed the job when they told me they would be finished. My car came back spotless !!! I will be using this company for all car repairs and recommend them highly as well...
Crystal P
18:08 10 Sep 20
I can’t rave about Collision Restoration (“CR”) enough –but I will try my best! The coolest, classiest and most talented staff I have ever encountered in an auto repair experience. My 2020 Tesla Model 3 sustained noticeable right rear damage to the quarter panel, the lift gate, the bumper, and had some broken indicator lights. I found CR through my own Google search after being dissatisfied with a handful of other Tesla recommendations. I was treated by the other referral shops like a meal ticket. From my first visit at CR I met the lovely Nikki who calmed me instantly of any anxiety and gave me a simple and straight forward approach to restoring my vehicle to new condition. AND then I met the amazing Ed who came to check on me while I was parked with my damaged car at his lot after hours. He was so genuine and compassionate without being aware that I already met with Nikki and decided CR was my place. Next day all went as planned and to my delight Nikki and John directly assisted me with my insurance claim immediately arranged for a loaner at the time of drop off the following day. Nikki also assisted me with lingering purchase agreement issues from my recent purchase of the car, and had the 3-month long issue resolved within 24 hours. There were fun amenities provided to me, the car looks great, drives great. Sensors are responsive. Paint work looks good.
Chris Cadden
17:13 03 Sep 20
Best experience! I'm only using this company from now on. Why? Staff goes above and beyond to make your life easy. Handled everything from insurance to rentals. Did the same repair in half the time as the last shop I used. And they cleaned my car! Love these guys.
Sharon Luongo
15:49 17 Aug 20
Nicest most knowledgeable helpful people
SABARISH SELVARAJAN
17:57 27 Jul 20
Overall they are very helpful and mindful of the customer's time. Well equipped and organized and will work to satisfy your needs. I brought my car in after encountering a hit and run and they worked with my insurance to make sure I received the most hassle-free repair experience. Even after when I encountered other minor problems, they offered to fix them free of charge.
Michael Condouris
03:25 24 Jul 20
Friendly and professional staff, explained the repair in detail and did a great job. My car was spotless when complete.
Yashwin Gupta
21:51 22 Jul 20
Brought my car in for aftermarket carbon fiber auto body work. Needless to say that John and his crew did an awesome job. Made the M4 look super sporty.
Phillip Schaffer
20:18 21 Jul 20
They back up their work. I had a small problem with my hood latch almost 5 months after my original repair. They ordered the parts and fixed it right away. Great customer service. Thank you.
Yelp Reviews
Michael R.
I picked them because they were the only State Farm preferred Tesla collision repair shop near me. But it turns out they also have amazing customer service,...
Niya R.
Our Model Y got rear ended a few months ago and we reached out to Collision Restoration as they are a Tesla certified service center. The staff were so...
Ash O.
I just wanted to thank the team over at Collision Restoration for helping me out with the security screws on my exterior ezpass tag. They literally took...
