Certified Tesla Repair

#1 in New Jersey and Top 3 in the USA

According to the January, 2020 Tesla Body Repair Newsletter, Collision Restoration was recognized by Tesla North America as the top Tesla repair facility in New Jersey and one of the Top 3 in the entire United States!

Tesla Reviews

Collision Restoration

4.9

Based on 339 reviews

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Elizabeth Tang

22:27 14 Apr 24

This review is long overdue, but I must give credit where credit is due. Eric, Nicole, John, and the rest of the Collision Restoration team deserve every 5-star review here thanks to quality work and the highest standard of customer service.My Model 3 sustained damage to both driver-side doors when a pickup truck sideswiped me on the highway. The other driver's insurance Liberty Mutual accepted fault but offered a measly $500 worth of repairs at a shop of their choosing and argued that their driver's low-rate policy didn't cover work done at a Tesla-certified shop.Regardless, I called every Tesla-certified shop in a 25-mile radius, but they were all booked 6-8 weeks out. The last shop I called, Collision Restoration, was also booked, but they asked me to bring my car in anyway so they could take a look.Eric assessed the damage and said he could make time for me in 2 weeks. He even ran back to his shop for a solution to rub out the pickup truck's paint transfer, saying, "I don't want you driving around with those streaks until your appointment."When I handed Eric and Nicole Liberty Mutual's $500 estimate, they said they didn't care what insurance estimated, they'd see for themselves what repairs were needed.From then on, Nicole took over the insurance claim, even calling Enterprise on my behalf to schedule picking me up from the body shop. Nicole kept me updated via email and text. I never once had to question what was next. The shop even accommodated a later time for me to pick up my car after work.When I pointed out a slight flaw in the paint job, they immediately acknowledged that a speck of dust must've gotten lodged in the finish They offered a courtesy vehicle while they fixed it, with no fuss or attitude.The final result was perfect. As a bonus, they not only washed and detailed my car but also fixed some odds and ends (polished curb rash, popped out a dent on the wheel well where someone had opened their door into my car) unrelated to the insurance claim. My car looked better than it did the day I drove it off the Tesla lot.All in all, Collision Restoration made the entire insurance and repair process painless. While I hope I won't need their services again, I know I can trust them to take excellent care of my car in the event it needs repair.

John

18:18 09 Apr 24

We have owned our Tesla S for almost 3 years. Unfortunately our Tesla has been involved in 2 accidents. Both times we utilized the expertise of Collision Restoration. I just picked up our 2021 Tesla from Collision Restoration. Our car with 38,000 miles, looks and drives like a brand new vehicle. Thank you Eric and John who have guided us thru this experience 2X with the upmost class and professionalism. Your quest for perfection is very appreciated!

Ken

21:51 13 Mar 24

I spoke to John to see if they can replace the suspension on my Tesla model Y. He advised that they are primarily a body shop but referred me to the place next door and even emailed me a quote of what it would cost. He was extremely helpful to me. On the day of my service, he walked me over to the shop next door and introduced me to Ron and made sure they knew who I was and why I was there. I cannot thank John enough for being so helpful and making the whole thing such a pleasant experience! He was very knowledgeable with Teslas and made great recommendations. The world needs more people like John. THANK YOU SO VERY MUCH for such a pleasant experience!

Ahmad Rabah

12:12 13 Mar 24

When I brought my Tesla Model 3 into this collision restoration shop, I was hopeful for a good repair, but the team did more than just fix my car—they transformed it to be even better than when I first bought it in 2023. The level of service I received was truly unmatched. From the moment I walked in, through every stage of the repair, to the moment I drove my Tesla away, the professionalism, dedication, and passion from every team member were evident.The coordination between the teams, from ordering parts to the meticulous restoration work, was flawless. They not only met their promised timing but also ensured I was kept in the loop with excellent communication throughout the process. The final result? My Tesla looked brand new, inside and out, thanks to their phenomenal work and the detailed cleaning service.This shop's commitment to excellence in customer service, craftsmanship, and timing is rare and commendable. I wholeheartedly recommend them to anyone looking for top-notch collision repair. They’re truly the best in the game, and my complete satisfaction with their work is a testament to their unmatched service and skill.

Gherin Fracasso

14:16 26 Feb 24

Wow!!! is an understatement. Not only does Collision Restoration do amazing work but they are also amazing people. Not only did our Tesla come back better than factory, ahead of schedule and on budget but the owner did the kindest gesture for our family. I received a text message from the owner offering to make a donation on our behalf in support of my wife being a breast cancer survivor. We were so touched by this extremely kind gesture that his attention to detail identified when personally inspecting our car and seeing her survivor sticker. It is refreshing to see a business that not only cares about their work product but also their customers.

Amit Misra

11:42 16 Dec 23

good people. unfortunately communicating with Tesla is a disaster, not their fault but they got the job done well and on time. thank you.

henry hawks

19:37 15 Dec 23

Great people, great attention to fit and finish. Took 3 months to get my Tesla done, due to Tesla's delay with parts, but CR did an amazing job. Even fixed my curb-grinded rims without being asked. Above and beyond.

Shawn Rahman

22:35 04 Dec 23

I've engaged Collision Restoration three times for our Tesla, and each time has been exceptional. In an era where customer service is often overlooked, Eric and Nicole stand out, mastering the art with genuine dedication. Their commitment turns potentially stressful situations into seamless processes. Collision Restoration not only upholds but redefines exceptional service, consistently exceeding expectations. Thanks Collision Restoration for restoring my faith in automotive service [and humanity]. Highly recommended!

Rich Fardo

17:27 30 Nov 23

Collision restoration in Fairfield, NJ gets all stars from me. I needed work on my 2022 model 3 and these guys were professional, educated and sincerely friendly! I will never go anywhere else for any automotive repair needs and I highly encourage anyone with Tesla needs to visit them!

Ram Subramaniam

16:02 23 Nov 23

One of the best business I've dealt with. Sincere and very honest. With so much difficulty in sourcing OEM parts from Tesla, they constantly followed up with Tesla and kept me posted in each stage. They were sincere in making sure my tesla is safe before delivering it to me. Since there are very few Tesla body shops.. thought my experience will benefit my EV buds.

Dan Bosman

12:09 13 Nov 23

They took care of my Tesla and did a fantastic job - would definitely recommend

Shawne Kanter

00:30 07 Nov 23

Collision Restoration was a complete pleasure to work with! My Tesla was hit and I needed repairs done before my lease was up. They were so professional and reassuring. Thank you Eddie and Nicole! As I said when I picked up my car- hope to not be back anytime soon - lol. Would love to run into you at a restaurant. Seriously- they were a 10.. Thank you!

Rabbi Max

20:51 13 Oct 23

My teenage daughter started driving last year, and like most teenage drivers she had a minor incident with a guard rail while parking at night. Very minor and she was upset but I told her not to worry we all make mistakes and we would get it fixed. I called up Danielle who I've dealt with previously and she was her usual chipper and charming self.We had an estimate and despite having all those Teslas to work on, they fit my daughters Toyota in, and once in the shop, it was done within a week.The car, even though it's seven years old, looks brand new and I would recommend this shop to anyone who wants a thoroughly professional job.

Dhananjay Agarwal

21:07 05 Oct 23

High quality collision repair on my Tesla. Very pleased with the work and customer service!

janeahila Ivyjanet

18:38 25 Sep 23

I recently had the unfortunate experience of being involved in a collision that left my Tesla in need of significant repairs. After extensive research and recommendations from fellow Tesla owners, I chose Collision Restoration.I was impressed by their professionalism and commitment to excellence. Their communication was prompt and clear, providing me with a detailed estimate of the repairs needed and an estimated timeline for completion.They assured me that they had experience with Tesla vehicles and were well-versed in their unique repair requirements.The quality of work performed on my Tesla was nothing short of outstanding. Not only did they restore it to its pre-accident condition, but they also took the time to perform a thorough inspection, identifying and rectifying minor issues that I hadn't even noticed. The paintwork was flawless, and the alignment was precise, ensuring that my Tesla looked and drove as good as new.Throughout the repair process, I received regular updates on the status of my vehicle, which kept me informed and reassured about the progress being made.They even went the extra mile to give me loaner vehicle.I highly recommend Collision Restoration for their exceptional collision restoration services, especially for Tesla owners. They don't disappoint you.

Chris Binikos

21:50 12 Sep 23

Eddie and his team did a great job with my Tesla repair. Looked and drove like a new car! Great job detailing, cleaning and charging my car for me.Thanks,Chris

Bhargav Desai

14:19 12 Aug 23

I carefully considered various body shops, including a Tesla one, before bringing my Model Y here (Note these guys are Tesla Certified). I waited almost 7 weeks for the parts, and once they arrived, my car was fixed up even better than when I got it initially from Tesla. The paint job is seamless, and my bumper now matches the rest of the car perfectly. These folks really back up their work, and while nobody's perfect, they come pretty close and stand by what they do. They were able fix the gap in my trunk which was "Within Spec From Tesla 🤣".When I picked up my car the first time, I noticed an issue with the rear glass. Eddie took a look and assured me they'd fix it ASAP. They addressed all my concerns, and now my car looks like it's brand new again. I had an appointment with Tesla, but I waited an extra 2 weeks for Collision Restoration because I trust their experience. I saw their work firsthand during my initial visit.Nicole was a big help, arranging rental car details and being flexible with my pickup times due to my busy work schedule. Glen and Chris were on top of my insurance claims, so I didn't have to worry about a thing. Eddie, the owner, clearly built this business through hard work and dedication. He didn't make excuses if something wasn't up to my satisfaction. Also, even though there were closer body shops, I chose to drive 2 hours each way to come here, and I'm glad I did.Also as a small token of appreciation since i had to go back for the glass (only took a day or two more), they went above and beyond to fix a dent on one of my doors which was unrelated to the accident.

Parmeet Bhatia

00:16 25 Jun 23

Excellent customer service and quality of work!I had major repairs on my Tesla Model 3 owing to 3 incidents both in the front area and rear sides, but after I received my car it looked like right out of the showroom. The outer finish and the aesthetics were beyond my expectations. As a complementary service, they even cleaned from the inside and the seats and steering wheel were nicely wrapped in plastic. More importantly, they were on top of providing excellent communication, timely service, and an amazing customer experience. I would recommend their body shop without hesitation.Last, but not least, Glen (my main contact for repairs), Nicole (administrator), and Eddie (the shop owner) are great people to meet and I always had a good time talking to them 🙂

Vincent Wong

18:40 14 Jun 23

A little out of the way but def worth it. Tesla Model 3 bumper was dinged and scuffed up randomly in a parking lot. Called around a few places in northern NJ and was given the runaround. Called Collision Restoration, brought the car for them to take a look, they dealt with the insurance, called me to schedule to bring the car in when part arrived, gave estimated days to complete the job. Smooth, efficient process from drop off to pick up, great service, friendly staff. Can be a bit of a wait to get your car in though, had to wait 4-6 weeks. No wonder there are so many Teslas there! Staff also mentioned they’ll be a certified Tesla service center soon too for anything maintenance related. Awesome job guys! Thank you! will def return for maintenance when it’s time

Narayan Lebaka

07:05 12 Jun 23

Excellent staff and great service; nothing can beat that!My Tesla had repairs, and I went to get quotes from a couple of them; these guys are pretty reasonable (30 to 40% less) , updating status, responsive, and could deliver on time or before.I highly recommend this place, and you will not go wrong. I drove 40 miles to this place for a reason, and I am happy with the service.

Loc Huynh

15:58 08 Jun 23

I want to thank Nicole and the entire Collision Restoration team for the amazing job they did on my Model Y. They were so professional from start to finish and keep me updates. I can’t recommend them enough. If you own a Tesla and need body work.

Sona Roy

17:31 05 Jun 23

The best repair center I’ve ever been to with incredible repair work and professionalism. I had just moved to NJ from MA, and I was hit by another driver and the right side of my car was scratched and dented. I was prepared to wait a few months for parts and labor (as is normal for Teslas in MA), but imagine my surprise when they ordered parts and completed the repair within a few weeks. The quality of the repair (my car looks brand new!), speed of the turn around time, and the professionalism of the team at Collision restoration means my entire family will be going to them for any future repairs.Thank you Nicole, Eric, and Eddie for your help.

Sean Hickson

02:21 04 Jun 23

I recently had the pleasure of working with Collision Restoration to repair my 2022 Tesla Model Y after running over a truck tire in the middle of the road. From start to finish, my experience with this auto body shop was nothing short of exceptional.First and foremost, I must commend Nicole for her outstanding customer service. From the moment I arrived, she greeted me warmly and made me feel at ease during what was undoubtedly a stressful time. Nicole was attentive, knowledgeable, and went above and beyond to answer all of my questions. Her friendly demeanor and willingness to assist made the entire process much smoother.Throughout the repair, I had the pleasure of working with John, who was the technician assigned to my vehicle. I cannot express my gratitude enough for his meticulous work and dedication to restoring my Tesla to its original condition. John's attention to detail was evident in the flawless repair job he performed, leaving no trace of the unfortunate accident. He consistently kept me informed about the progress of the repairs, ensuring that I was well-informed and reassured throughout the entire process.The communication at Collision Restoration was truly exceptional. Whether it was a simple update or a more complex discussion about the repairs, I always felt like a valued customer. Their prompt responses to my inquiries and their willingness to address any concerns promptly were remarkable.In addition to their outstanding customer service and communication, the quality of the repair work was top-notch. The results spoke for themselves – my Tesla Model Y looks as good as new! The team at Collision Restoration demonstrated their expertise and commitment to delivering exceptional results.I highly recommend Collision Restoration to anyone in need of auto body repairs. From their friendly staff to their meticulous workmanship, this shop has exceeded my expectations in every aspect. I am grateful for Nicole's warm and welcoming demeanor, as well as John's exceptional skills and attention to detail. Trust Collision Restoration with your automotive needs, and you won't be disappointed!Thank you again, Collision Restoration, for providing me with a stress-free and exceptional repair experience. You have earned my highest praise and utmost respect.

Viral Jogani

04:05 25 May 23

Recently repaired my Tesla here after someone hit me from behind. Folks at Collision Restoration were amazing to work with from the beginning. It took awhile for the parts to come, but my Tesla was returned back to me as if it was brand new! Cleaned inside and out. Would highly recommend and come here again for future repairs. Great people who provided great service!

Vishal Lala

17:11 20 May 23

My Tesla needed repair to the trunk from a rear-end accident. I picked Collision Restoration based on their ratings. I am so glad I did because my experience mirrored those of scores of others whose reviews I relied on to make the choice.Collision Restoration went above and beyond in ensuring the car was repaired so much so that the back of this three-year old car looks brand new. They did an exceptional job of detailing the car, making both the outside and inside look like we bought the car yesterday.I highly recommend them.

Akshay Vachhani

21:09 13 May 23

Collision Restoration team was a pleasure to work with in getting our Tesla back on the road in short order. Would definitely recommend them for collision repairs to Tesla cars.

Josh Ellison

20:33 24 Apr 23

Was speaking with Nicole from the start. Spoke to 3 or 4 Tesla approved body shops in the area and they were all hesitant to even take my call.After speaking to Nicole, my car was picked up within an hour of hanging the phone up. Needless to say, when I got my car back, it was detailed, ran perfectly, looked as good as it did when it was new, and they even went above and beyond and fixed some of my curb rash on my rims.Only negative (had nothing to do with Collision Restoration) was my car took a little longer than I'd like to get completed, but that's not on the body shop... Tesla doesn't stock certain parts or they are backordered, etc.. That's a Tesla issue.When I picked my car up, it was out front waiting for me and was in and out in 2 minutes.Thank you!Josh Ellison

Weiyi Cui

23:15 10 Apr 23

I am so happy with the excellent work offered by Collision Restoration for my Tesla. perfect job and great communication. They also delivered my car back to my house. highly recommend!

William Zarbock

14:52 04 Apr 23

The most professional and pleasurable car repair experience I have ever had. From a quick and acceptable to quote to the text message yesterday asking if I wanted a 'sandwich' or an 'omelette' for me to enjoy while I waited for my car to be fixed. I was in and out in 90 minutes and done perfectly. Having breakfast with the owner Eddie, I observed how the culture of this company permeates to employees and to customers - resulting in all of the positive reviews I read before entrusting my Tesla for repair. I hope I do not need Collision Restoration's services again soon, but I know where to send my friends when they need help.Update:Three months later, my wife had an accident with her car. This experience cemented by prior view. Calling from the accident site, Nicole was accommodating. She immediately sent a tow service (certified in Tesla transportation). John, who prepares estimates, thoroughly assessed the damage and provided an accurate parts and labor report for the repairs.Collision Restoration is rated by my insurance company as a 'premier car care facility' , and works with the insurance company to the satisfaction of both parties. Collision Restoration has the resources and expertise to get the job done right. In addition, they have a large selection of parts in stock, which helps to speed up the repair process. For example, the exterior metal and plastic pieces were in-stock and painted almost immediately. This, reduced the time to finalize repairs once the remaining parts were received.Daily status updates kept me informed throughout the process. The car was cleaned to be showroom new. Nicole, John, Eddie (the owner), and Danielle made the repair a painless and surprisingly enjoyable process. They are reliable, knowledgeable, and provide excellent customer service. I highly recommend Collision Restoration to anyone needing car repair services.

Angela Thomas

12:21 18 Mar 23

My 2023 Tesla Model 3 AWD sustained significant damage to the back rear. I was hit while parked 2 days after getting my car. The other vehicle hit me directly where the charge port is located. There was extreme structural damage to my car. I read reviews on this shop and brought my car to Mr. Ed. Although he had a lot of cars already to repair, he helped me during a very difficult time! My car now looks as good as new! Nicole was also very helpful during this process! The entire team at Collision Restoration is skilled and welcoming! Thank you for helping me!

jordan golusinski

22:20 17 Feb 23

I read online that this is the #1 certified Tesla repair shop in New Jersey (and somewhere top 10 in the nation) and after my (extensive) repairs, I can see why. A huge THANK YOU to Eddie, Eric, and Nicole for a timely fantastic job on my repairs. Within a days of dropping my car off with no notice to them, they communicated with my insurance, I received an estimate from Eric, and he informed me of my estimated out date. As the parts shipped in, Nicole kept me up to date on the status of my repairs. The repairs ended up being competed early, 4 days before the estimated out date! Such a big repair job and it came out perfect. Picking up my car was like when I first got it (they also offered me breakfast & a water). Nicole walked me out to it to ensure I was happy with the job and I 100% was. Steering wheel wrapped in plastic, paper “Thank You” mats on the floor to keep the car clean and it even had that new car smell again (I had spilled coffee all over the interior during the accident). Just an outstanding, over the top job. I have found my shop for any future repairs and will happily be recommending them!

Pil Kang

07:58 07 Feb 23

2021 Tesla Model YI have to give 5 stars for collision restoration in fairfield NJ for their work and service. They take pride in their work and they care about their customers. Your car work might get delay due to the supply issue. Ask which parts are causing the delays so you can be aware of the timing.Pros - Body work is 5 star. Detailing is 5 star. (You will get a free detailing)Cons - Due to the semiconductor shortage issue, your parts might be delay. This is not something body shop can control.

Mustapha Kamara

13:48 31 Jan 23

Excellent workmanship and great customer service. Nicole kept me updated with progress once I had my appointment. John made sure my insurance repair estimate was up to Tesla specs and Eddie makes a good strong coffee.

Dr. Ryan Maher

18:14 12 Dec 22

My Tesla model 3 was involved in a significant accident. Collision Restoration not only returned my vehicle in brand new condition, they kept me informed throughout the entire process. If I could give more stars I would

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Tesla After-Warranty Services

At our Tesla certified auto body shop, we understand the importance of keeping your Tesla in top condition, even after your warranty has expired. That’s why we offer a wide range of after-warranty services to keep your vehicle running smoothly and looking like new. From routine maintenance to major repairs and collision work, our team of experienced technicians is dedicated to providing the highest level of service. We use only the latest tools and technology to ensure that your Tesla receives the best possible care. Plus, with our convenient scheduling, it’s easy to keep your Tesla in top shape. Contact us today to learn more about our after-warranty services for your Tesla.

Tesla Repair Information

Collision Restoration is the only Tesla Approved Body Shop in Essex County. Contact us today for your free estimate. We are listed on the Tesla Approved Body Shop Network found here. Tesla demands the highest standards from their Approved Body Shops. We participate in extensive training and assessments to be sure we can provide the best possible Tesla repair services.